ITU

Understanding the Impact of Boundary Conditions on Participatory Activities.

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review

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Understanding the Impact of Boundary Conditions on Participatory Activities. / Zahlsen, Øivind Klungseth; Svanæs, Dag; Faxvaag, Arild; Dahl, Yngve.

Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. Association for Computing Machinery, 2020. p. 1-11 81.

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review

Harvard

Zahlsen, ØK, Svanæs, D, Faxvaag, A & Dahl, Y 2020, Understanding the Impact of Boundary Conditions on Participatory Activities. in Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society., 81, Association for Computing Machinery, pp. 1-11, The 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, 25/10/2020. https://doi.org/10.1145/3419249.3420129

APA

Zahlsen, Ø. K., Svanæs, D., Faxvaag, A., & Dahl, Y. (2020). Understanding the Impact of Boundary Conditions on Participatory Activities. In Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society (pp. 1-11). [81] Association for Computing Machinery. https://doi.org/10.1145/3419249.3420129

Vancouver

Zahlsen ØK, Svanæs D, Faxvaag A, Dahl Y. Understanding the Impact of Boundary Conditions on Participatory Activities. In Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. Association for Computing Machinery. 2020. p. 1-11. 81 https://doi.org/10.1145/3419249.3420129

Author

Zahlsen, Øivind Klungseth ; Svanæs, Dag ; Faxvaag, Arild ; Dahl, Yngve. / Understanding the Impact of Boundary Conditions on Participatory Activities. Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. Association for Computing Machinery, 2020. pp. 1-11

Bibtex

@inproceedings{916d06b9a61f462e9e5adf5c57424289,
title = "Understanding the Impact of Boundary Conditions on Participatory Activities.",
abstract = "This paper addresses how conditions external to participatory activities in large-scale information technology (IT) projects may affect participation and potentially reduce user impact. We propose boundary conditions to denote such conditions. We explore this issue through interviews with eight participants in a large ongoing health IT project. The aim of the project is to implement a shared electronic health record system for health care services in a region of Norway. Four phenomena are discussed—group discontinuity, informal follow-up meetings, contractual discussions in the participatory activity, and the “parking” of design decisions. For each phenomenon, we reflect on the associated boundary conditions and their effects on participation and user impact. Based on the findings, the following recommendations are made to help participatory design scale with the complexities of large-scale projects: (1) make the boundary conditions explicit; (2) plan for reflections on the process; and (3) plan for peer interaction between users.",
author = "Zahlsen, {{\O}ivind Klungseth} and Dag Svan{\ae}s and Arild Faxvaag and Yngve Dahl",
year = "2020",
month = oct,
doi = "10.1145/3419249.3420129",
language = "English",
pages = "1--11",
booktitle = "Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society",
publisher = "Association for Computing Machinery",
address = "United States",
note = "The 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, NordiCHI 2020 ; Conference date: 25-10-2020 Through 29-10-2020",
url = "https://nordichi2020.org/",

}

RIS

TY - GEN

T1 - Understanding the Impact of Boundary Conditions on Participatory Activities.

AU - Zahlsen, Øivind Klungseth

AU - Svanæs, Dag

AU - Faxvaag, Arild

AU - Dahl, Yngve

N1 - Conference code: 11

PY - 2020/10

Y1 - 2020/10

N2 - This paper addresses how conditions external to participatory activities in large-scale information technology (IT) projects may affect participation and potentially reduce user impact. We propose boundary conditions to denote such conditions. We explore this issue through interviews with eight participants in a large ongoing health IT project. The aim of the project is to implement a shared electronic health record system for health care services in a region of Norway. Four phenomena are discussed—group discontinuity, informal follow-up meetings, contractual discussions in the participatory activity, and the “parking” of design decisions. For each phenomenon, we reflect on the associated boundary conditions and their effects on participation and user impact. Based on the findings, the following recommendations are made to help participatory design scale with the complexities of large-scale projects: (1) make the boundary conditions explicit; (2) plan for reflections on the process; and (3) plan for peer interaction between users.

AB - This paper addresses how conditions external to participatory activities in large-scale information technology (IT) projects may affect participation and potentially reduce user impact. We propose boundary conditions to denote such conditions. We explore this issue through interviews with eight participants in a large ongoing health IT project. The aim of the project is to implement a shared electronic health record system for health care services in a region of Norway. Four phenomena are discussed—group discontinuity, informal follow-up meetings, contractual discussions in the participatory activity, and the “parking” of design decisions. For each phenomenon, we reflect on the associated boundary conditions and their effects on participation and user impact. Based on the findings, the following recommendations are made to help participatory design scale with the complexities of large-scale projects: (1) make the boundary conditions explicit; (2) plan for reflections on the process; and (3) plan for peer interaction between users.

U2 - 10.1145/3419249.3420129

DO - 10.1145/3419249.3420129

M3 - Article in proceedings

SP - 1

EP - 11

BT - Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

PB - Association for Computing Machinery

T2 - The 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

Y2 - 25 October 2020 through 29 October 2020

ER -

ID: 85523851