Finding the Right Fit: Understanding Health Tracking in Workplace Wellness Programs
Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
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Finding the Right Fit: Understanding Health Tracking in Workplace Wellness Programs. / Chung, Chia-Fang; Jensen, Nanna Gorm; Shklovski, Irina; Munson, Sean.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems: CHI '17. Association for Computing Machinery, 2017. p. 4875-4886 (ACM Annual Conference on Human Factors in Computing Systems (CHI)).Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
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TY - GEN
T1 - Finding the Right Fit: Understanding Health Tracking in Workplace Wellness Programs
AU - Chung, Chia-Fang
AU - Jensen, Nanna Gorm
AU - Shklovski, Irina
AU - Munson, Sean
PY - 2017
Y1 - 2017
N2 - Workplace health and wellness programs are increasingly integrating personal health tracking technologies, such as Fitbit and Apple Watch. Many question whether these technologies truly support employees in their pursuit of better wellness levels, raising objections about workplace surveillance and further blurring of boundaries between work and personal life. We conducted a study to understand how tracking tools are adopted in wellness programs and employees' opinions about these programs. We find that employees are generally positive about incentivized health tracking in the workplace, as it helps raise awareness of activity levels. However, there is a gap between the intentions of the programs and individual experiences and health goals. This sometimes results in confusion and creates barriers to participation. Even if this gap can be addressed, health tracking in the workplace will not be for everyone; this has implications for the design of both workplace wellness programs and tracking technologies.
AB - Workplace health and wellness programs are increasingly integrating personal health tracking technologies, such as Fitbit and Apple Watch. Many question whether these technologies truly support employees in their pursuit of better wellness levels, raising objections about workplace surveillance and further blurring of boundaries between work and personal life. We conducted a study to understand how tracking tools are adopted in wellness programs and employees' opinions about these programs. We find that employees are generally positive about incentivized health tracking in the workplace, as it helps raise awareness of activity levels. However, there is a gap between the intentions of the programs and individual experiences and health goals. This sometimes results in confusion and creates barriers to participation. Even if this gap can be addressed, health tracking in the workplace will not be for everyone; this has implications for the design of both workplace wellness programs and tracking technologies.
KW - wearable computing
KW - self tracking
KW - health insurance
U2 - 10.1145/3025453.3025510
DO - 10.1145/3025453.3025510
M3 - Article in proceedings
SN - 978-1-4503-4655-9
T3 - ACM Annual Conference on Human Factors in Computing Systems (CHI)
SP - 4875
EP - 4886
BT - Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
ER -
ID: 82382589