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Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor

Research output: Research - peer-reviewArticle in proceedings

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Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today's digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.
Original languageEnglish
Title of host publicationProceedings of the 2018 ACM Conference on Supporting Groupwork : GROUP '18
Number of pages12
PublisherAssociation for Computing Machinery
Publication date7 Jan 2018
Pages274-283
ISBN (Print)978-1-4503-5562-9
DOIs
StatePublished - 7 Jan 2018
EventACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018 - Sanibel, Sanibel Island, United States
Duration: 7 Jan 201810 Jan 2018
http://group.acm.org/conferences/group18/

Conference

ConferenceACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018
LocationSanibel
LandUnited States
BySanibel Island
Periode07/01/201810/01/2018
Internetadresse

ID: 82376486