Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare
Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.
|Title of host publication||The ACM SIGCHI Conference on Human Factors in Computing Systems : Extended Abstracts of CHI2014|
|Number of pages||10|
|Publisher||Association for Computing Machinery|
|Publication status||Published - 2014|