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Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare

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Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.
Original languageEnglish
Title of host publicationThe ACM SIGCHI Conference on Human Factors in Computing Systems : Extended Abstracts of CHI2014
Number of pages10
PublisherAssociation for Computing Machinery
Publication date2014
ISBN (Print)978-1-4503-2474-8/1
DOIs
Publication statusPublished - 2014

ID: 74064665