The Impact of Ict on Business Models for Delivery Of ConsultancyServices - The Case Of Technical Engineering

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Abstrakt

This paper analyses the impact of the use of ICT in production and delivery of technical engineering

consultancy services on business structures with regard to industry convergence and transaction costs.

The paper takes an empirical study on the introduction of 3D-modelling tools in the building section in

a Scandinavian engineering consultancy firm as its point of departure. The discussion identifies three

different structural aspects, which all are affected by the use of ICT: Internationalisation vs. Local

markets, Outsourcing vs. Structural integration, and Division of work between actors within the value

chain

OriginalsprogEngelsk
TitelProceedings of the First International Conference on Services Science and Innovation
Antal sider12
Publikationsdato2009
Sider82-93
StatusUdgivet - 2009

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