Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification

Mika Yasuoka Jensen, Takehiko Ohno

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Abstrakt

Devising new service ideas for information systems by deploying user-involvement approaches is a challenging task. The power of collective crea‐ tion by involving users in designing systems has attracted attention; however, stakeholders with no design training face critical challenges in generating ideas. In this paper, by exemplifying our user-involvement method with game elements, ICT Service Design Game, in comparison with conventional brainstorming, we show the impact of constraints and rules in user-involvement methods when creating service concepts and specifications for information systems. The analysis is based on a comparative experiment on two design methods and shows that the constraints and rules of our game approach fostered innovative idea generation in spite of participants’ limited knowledge of and experience with design processes. Although our analysis is still in a preliminary stage, it indicates some positive impact of constraints and rules in design methods, especially when the methods are used by non-design professionals.
OriginalsprogEngelsk
TitelNordic Contributions in IS Research : 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings
Antal sider16
ForlagSpringer
Publikationsdato2015
Sider220-236
ISBN (Trykt)978-3-319-21782-6
ISBN (Elektronisk)978-3-319-21783-3
DOI
StatusUdgivet - 2015
Udgivet eksterntJa
BegivenhedScandinavian Conference on Information Systems - Oulu, Finland
Varighed: 9 aug. 201512 aug. 2015
Konferencens nummer: 15
https://scis2015.wordpress.com/

Konference

KonferenceScandinavian Conference on Information Systems
Nummer15
Land/OmrådeFinland
ByOulu
Periode09/08/201512/08/2015
Internetadresse
NavnLecture Notes in Business Information Processing
ISSN1865-1348

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