An Empirical Investigation of the Practices and Challenges Specific to International User Studies

Bidragets oversatte titel: An Empirical Investigation of the Practices and Challenges Specific to International User Studies

Sabine Madsen, Lene Nielsen, Iben Jensen, Heidi Hautopp

Publikation: Konference artikel i Proceeding eller bog/rapport kapitelKonferencebidrag i proceedingsForskningpeer review

Abstrakt

In today’s globalized world, it is increasingly important for companies
to gain knowledge about international markets and to understand the
differences and similarities between international users. As a result, international
user studies have become more common. However, they still pose a challenge
for most companies. In this paper, we present the results of an empirical
investigation of how companies conduct international user studies. We describe
the empirical findings in detail, with an emphasis on the practices and challenges
that are specific to the process of doing international user studies. Key findings
concern where, geographically, companies choose to collect data; the scope and
scale of the studies; as well as the preferred data collection methods and
employed control mechanisms. Our research shows that strategic/pragmatic
considerations, perceived differences in national culture, and concerns about
data quality shape and delimit the approach that companies take to international
user studies.
Bidragets oversatte titelAn Empirical Investigation of the Practices and Challenges Specific to International User Studies
OriginalsprogEngelsk
TitelHuman-Computer Interaction – INTERACT 2015 : 15th IFIP TC 13 International Conference, Bamberg, Germany, September 14-18, 2015, Proceedings, Part III
Antal sider17
ForlagSpringer
Publikationsdatosep. 2015
Sider132-148
ISBN (Trykt)978-3-319-22697-2
ISBN (Elektronisk)978-3-319-22698-9
DOI
StatusUdgivet - sep. 2015
BegivenhedThe 15th IFIP TC.13 International Conference on Human-Computer Interaction: Connection.Tradition.Innovation - Welcome Centre Bamberg, Welcome Kongresshotel, Bamberg, Tyskland
Varighed: 14 sep. 201518 sep. 2015
Konferencens nummer: 15
http://www.interact2015.org/

Konference

KonferenceThe 15th IFIP TC.13 International Conference on Human-Computer Interaction
Nummer15
LokationWelcome Centre Bamberg, Welcome Kongresshotel
Land/OmrådeTyskland
ByBamberg
Periode14/09/201518/09/2015
Internetadresse
NavnLecture Notes in Computer Science
ISSN0302-9743

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