Video consultations during Covid-19: repairing the lack of embodied encounters with patients in outpatient clinics

    Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review

    Abstract

    The Covid-19 pandemic has forced hospitals to adapt and rethink how they treat patients to limit the spread of the virus and avoid overloading during spikes of admission. Danish hospitals have implemented video consultations which enable patients and clinicians to see and talk to each other without the patients coming to the hospital. Based on observations of clinicians’ video consultations with patients, as well as observations of online hospital meetings regarding virtual outpatient clinics, this paper explores clinicians’ experiences with adopting video consultations. The paper unfolds what this new form of consultation repairs, leaves behind, and engenders. Finally, the paper speculates about how the digital transformation might anchor itself in the healthcare sector, also in a post-pandemic future.
    Original languageEnglish
    Title of host publicationInfraHealth 2021: Proceedings of the 8th International Conference on Infrastructures for Healthcare
    Volume5
    Place of PublicationKristiansand, Norway
    PublisherEuropean Society for Socially Embedded Technologies (EUSSET)
    Publication date23 Sept 2021
    Edition4
    DOIs
    Publication statusPublished - 23 Sept 2021

    Keywords

    • Covid-19 pandemic
    • Video consultations
    • Healthcare digital transformation
    • Clinician experiences
    • Virtual outpatient clinics

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