Translating telephone calls to spreadsheets: Creating data on citizen multichannel behavior through practioners’ involvement

Christian Østergaard Madsen

Research Centre for Government IT

Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review

1 Organisation and participation in workshop, seminar, course
1 Lecture and oral contribution

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Hvordan kan man skabe indsigt i borgeres problemer med digital selvbetjening?
Østergaard Madsen, C. (Speaker)
20 Nov 2023
Activity: Talk or presentation types › Lecture and oral contribution