Towards Better User Requirements: How to Involve Human Participants in XAI Research

Iris Nguyen, Jichen Zhu

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review

Abstract

Abstract
Human-Center eXplainable AI (HCXAI) literature identifies the need to address
user needs. This paper examines how existing XAI research involves human users
in designing and developing XAI systems and identifies limitations in current practices, especially regarding how researchers identify user requirements. Finally, we
propose several suggestions on how to derive better user requirements.
Original languageEnglish
Title of host publicationProceeding of the Human Centered AI workshop at NeurIPS 2022
Publication date2022
Publication statusPublished - 2022

Keywords

  • Human-Centered AI
  • Explainable AI (XAI)
  • User Requirements
  • Human-Computer Interaction (HCI)
  • User-Centered Design

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