Abstract
When working with the method personas there might be a difference between designers knowing people similar to the personas or designers not knowing any. An ongoing study reveals that when designers have knowledge of the users from site visits and user tests, they form a broader understanding of the persona where the persona is perceived and referred to as a bricolage of multiple persons, defined by roles, but spoken of as a single person. If they do not have this kind of knowledge, they draw on other sources to perceive the persona, in this case a stereotypical fictional character from a TV-soap. An earlier study showed how the creating of a stereotype prevented the designers to adapt new information that did not fit the stereotype. This paper investigates what kind of information triggers the inflexible categorization of functional typification and looks at the role of informal discussions.
Original language | English |
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Title of host publication | Proceedings of The 5th Danish Human-Computer Interaction Research Symposium |
Editors | Torkil Clemmensen, Lene Nielsen |
Number of pages | 6 |
Place of Publication | Frederiksberg |
Publisher | Copenhagen Business School Press |
Publication date | 2005 |
Pages | 68-73 |
Publication status | Published - 2005 |
Externally published | Yes |
Event | The 5th Danish Human-Computer Interaction Research Symposium. - Copenhagen Business School, Frederiksberg, Denmark Duration: 8 Nov 2005 → 8 Nov 2005 Conference number: 5 |
Conference
Conference | The 5th Danish Human-Computer Interaction Research Symposium. |
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Number | 5 |
Location | Copenhagen Business School |
Country/Territory | Denmark |
City | Frederiksberg |
Period | 08/11/2005 → 08/11/2005 |
Series | Working Paper |
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Number | 2005-012 |