The Usability Expert’s Fear of Agility: An Empirical Study of Global Trends and Emerging Practices

Lene Nielsen; Sabine Madsen

doi:10.1145/2399016.2399057

The Usability Expert’s Fear of Agility: An Empirical Study of Global Trends and Emerging Practices

Roskilde University

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

This paper contributes to the HCI literature on usability practice with insights about the empirical challenges and global emerging practices caused by the advent of agile software development (ASD). In the paper we report from a worldwide study involving 12 usability professionals from 12 different countries. The findings show that the usability professionals share a forced development and innovation in their practice that stem from their clients’ adoption and use of ASD methods. The ASD methods challenge the way usability testing is performed, the abilities of the usability expert, the usability deliverables, and the experts’ assumptions about the importance of validity.

Original language	English
Title of host publication	NordiCHI '12 Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Number of pages	4
Publisher	Association for Computing Machinery
Publication date	17 Oct 2012
Pages	261-264
ISBN (Print)	978-1-4503-1482-4
DOIs	https://doi.org/10.1145/2399016.2399057
Publication status	Published - 17 Oct 2012
Event	7th Nordic Conference on Human-Computer Interaction - NordiCHI 2012: Making sense through design - Copenhagen, Denmark Duration: 14 Oct 2012 → 17 Oct 2012 http://www.nordichi2012.org/

Conference

Conference	7th Nordic Conference on Human-Computer Interaction - NordiCHI 2012
Country/Territory	Denmark
City	Copenhagen
Period	14/10/2012 → 17/10/2012
Internet address	http://www.nordichi2012.org/

Keywords

Usability testing
practice study
agile methods
usability professionals
global trends

Access to Document

10.1145/2399016.2399057

The usability expert s fear of agility finalSubmitted manuscript, 327 KB

Cite this

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title = "The Usability Expert{\textquoteright}s Fear of Agility: An Empirical Study of Global Trends and Emerging Practices",

abstract = "This paper contributes to the HCI literature on usability practice with insights about the empirical challenges and global emerging practices caused by the advent of agile software development (ASD). In the paper we report from a worldwide study involving 12 usability professionals from 12 different countries. The findings show that the usability professionals share a forced development and innovation in their practice that stem from their clients{\textquoteright} adoption and use of ASD methods. The ASD methods challenge the way usability testing is performed, the abilities of the usability expert, the usability deliverables, and the experts{\textquoteright} assumptions about the importance of validity.",

keywords = "Usability testing, practice study, agile methods, usability professionals, global trends, Usability testing, practice study, agile methods, usability professionals, global trends",

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publisher = "Association for Computing Machinery",

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note = "7th Nordic Conference on Human-Computer Interaction - NordiCHI 2012 : Making sense through design , NordiCHI 2012 ; Conference date: 14-10-2012 Through 17-10-2012",

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Nielsen, L & Madsen, S 2012, The Usability Expert’s Fear of Agility: An Empirical Study of Global Trends and Emerging Practices. in NordiCHI '12 Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design . Association for Computing Machinery, pp. 261-264 , 7th Nordic Conference on Human-Computer Interaction - NordiCHI 2012, Copenhagen, Denmark, 14/10/2012. https://doi.org/10.1145/2399016.2399057

The Usability Expert’s Fear of Agility: An Empirical Study of Global Trends and Emerging Practices. / Nielsen, Lene; Madsen, Sabine.
NordiCHI '12 Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design . Association for Computing Machinery, 2012. p. 261-264 .

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

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