The Silent Conversation: Designing for Introspection and Social Play in Art Museums

Karin Ryding

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review


This paper presents an attempt to design for a combination of social play and introspection using a ludic approach within an art museum setting. The field trial is described of a mobile web app called ‘Never let me go’, a two-player system enabling visitors to an art museum to create impromptu experiences in-situ for a companion. The study reveals that players used the app for communicating with each other during the visit, often without speaking. This led to deeply personal and introspective moments, as well as, lots of teasing and playing. The implications of allowing for social, personal and playful experiences in an art museum are discussed, as well as, the advantages and challenges of designing for improvisation.
Original languageEnglish
Title of host publicationProceedings of the 2020 CHI Conference on Human Factors in Computing Systems, CHI 2020, Honolulu, Hawai'i, USA, April 25-30, 2020
Number of pages10
PublisherAssociation for Computing Machinery
Publication dateApr 2020
Publication statusPublished - Apr 2020
EventCHI 2020 - Honolulu, HI, USA, Honolulu, United States
Duration: 25 Apr 202030 Apr 2020


ConferenceCHI 2020
LocationHonolulu, HI, USA
Country/TerritoryUnited States
Internet address
SeriesACM Annual Conference on Human Factors in Computing Systems (CHI)


  • Mobile; art; museums; experience; social; introspective; affective; play; personalisation; impromptu experience design


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