The role of UX professionals in agile development: a case study from industry

Anders Bruun, Marta Larusdottir, Lene Nielsen, Peter Axel Nielsen, John Stouby Persson

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review


A highly debated topic within recent literature in HCI is the integration of UX activities into agile development. While we acknowledge the question of integration to be one of the main challenges for UX professionals, this seems to have received traction and is heading closer towards a resolution. We believe the time is right for gaining an in-depth understanding of the UX roles responsibilities in an agile case company that has moved beyond the question of UX integration. Through interviews with UX professionals, developers and managers we found that the UX professionals have a very broad set of responsibilities, of which some are unseen in relation to previous studies and not classically considered part of the UX role. Interestingly, these newly identified responsibilities are some of the most critical to the success of integrating UX into agile development.
Original languageEnglish
Title of host publicationProceedings of the 10th Nordic Conference on Human-Computer Interaction : NordiCHI '18
Number of pages11
PublisherAssociation for Computing Machinery
Publication date1 Oct 2018
ISBN (Electronic)978-1-4503-6437-9/18/09
Publication statusPublished - 1 Oct 2018
EventNordiChi 2018: The 10th Nordic Conference on Human-Computer Interaction - Oslo Metropolitan University, Oslo, Norway
Duration: 1 Oct 20183 Oct 2018
Conference number: 10th


ConferenceNordiChi 2018
LocationOslo Metropolitan University
Internet address


  • User experience
  • Roles
  • Agile
  • Case study
  • Practice


Dive into the research topics of 'The role of UX professionals in agile development: a case study from industry'. Together they form a unique fingerprint.

Cite this