The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact

Louise Harder Fischer; Lene Pries-Heje

doi:10.5220/0005662204360443

The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact

Louise Harder Fischer
, Lene Pries-Heje

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.

Original language	English
Title of host publication	IC3K 2015 : Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
Editors	Ana Fred, Jan Dietz, David Aveiro, Kecheng Liu, Joaquim Felipe
Number of pages	8
Volume	3
Place of Publication	Lisbon - Portugal
Publisher	SCITEPRESS Digital Library
Publication date	Nov 2015
Pages	436-443
ISBN (Print)	978-989-758-158-8
DOIs	https://doi.org/10.5220/0005662204360443
Publication status	Published - Nov 2015
Event	International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Lisbon, Portugal Duration: 12 Nov 2015 → 14 Nov 2015 Conference number: 7 http://www.insticc.org/primorisdemo/ic3k/Home.aspx https://link.springer.com/book/10.1007/978-3-319-52758-1

Conference

Conference	International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
Number	7
Country/Territory	Portugal
City	Lisbon
Period	12/11/2015 → 14/11/2015
Internet address	http://www.insticc.org/primorisdemo/ic3k/Home.aspx https://link.springer.com/book/10.1007/978-3-319-52758-1

Keywords

IT-knowledge Artefacts
UC&C
Situativity
Socio-Technical Fit
Individual Practices
Knowledge Creation

Access to Document

10.5220/0005662204360443

Cite this

Fischer, L. H., & Pries-Heje, L. (2015). The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. In A. Fred, J. Dietz, D. Aveiro, K. Liu, & J. Felipe (Eds.), IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (Vol. 3, pp. 436-443). SCITEPRESS Digital Library. https://doi.org/10.5220/0005662204360443

Fischer, Louise Harder ; Pries-Heje, Lene. / The Misfits in Knowledge Work : Grasping the Essence with the Lens of the IT Knowledge Artefact. IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. editor / Ana Fred ; Jan Dietz ; David Aveiro ; Kecheng Liu ; Joaquim Felipe. Vol. 3 Lisbon - Portugal : SCITEPRESS Digital Library, 2015. pp. 436-443

@inproceedings{a58dd1bec2bb4533b9c218c894ffc8e5,

title = "The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact",

abstract = "The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC\&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC\&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC\&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC\&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.",

keywords = "IT-knowledge Artefacts , UC\&C, Situativity, Socio-Technical Fit, Individual Practices, Knowledge Creation, IT-knowledge Artefacts , UC\&C, Situativity, Socio-Technical Fit, Individual Practices, Knowledge Creation",

author = "Fischer, \{Louise Harder\} and Lene Pries-Heje",

year = "2015",

month = nov,

doi = "10.5220/0005662204360443",

language = "English",

isbn = "978-989-758-158-8",

volume = "3",

pages = "436--443",

editor = "Ana Fred and Jan Dietz and David Aveiro and Kecheng Liu and Joaquim Felipe",

booktitle = "IC3K 2015",

publisher = "SCITEPRESS Digital Library",

note = "International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2015 ; Conference date: 12-11-2015 Through 14-11-2015",

url = "http://www.insticc.org/primorisdemo/ic3k/Home.aspx, https://link.springer.com/book/10.1007/978-3-319-52758-1",

}

Fischer, LH & Pries-Heje, L 2015, The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. in A Fred, J Dietz, D Aveiro, K Liu & J Felipe (eds), IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. vol. 3, SCITEPRESS Digital Library, Lisbon - Portugal, pp. 436-443, International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, Lisbon, Portugal, 12/11/2015. https://doi.org/10.5220/0005662204360443

The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. / Fischer, Louise Harder; Pries-Heje, Lene.
IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. ed. / Ana Fred; Jan Dietz; David Aveiro; Kecheng Liu; Joaquim Felipe. Vol. 3 Lisbon - Portugal: SCITEPRESS Digital Library, 2015. p. 436-443.

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

TY - GEN

T1 - The Misfits in Knowledge Work

T2 - International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management

AU - Fischer, Louise Harder

AU - Pries-Heje, Lene

N1 - Conference code: 7

PY - 2015/11

Y1 - 2015/11

N2 - The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.

AB - The workplace is changing rapidly and knowledge work is conducted increasingly in settings that are global, digital, flat and networked. The epicenter of value-creation are the individuals and their interactions. Unified Communication and Collaboration Technology (UC&C) supports individual interactions, collaboration and knowledge creation. The use of this technology is growing globally. In a previous study, we found that UC&C in collocated and distributed settings, produced misfits and fits between situated enacted practice-use of UC&C and the experienced productivity. We respond to the KITA 2015 call with this work-in-progress paper. We apply the IT Knowledge Artefact (ITKA)-interpretive lens from Cabitza and Locoro (2014) to a case of knowledge workers struggling with appropriation of UC&C for creating and sharing practice knowledge. We evaluate the framework - and discuss the usefulness of the lens in this specific setting. To further improve and enrich, we pose questions, aiming at contributing to the communication of valuable insights informing the design and use of future ITKAs in knowledge work.

KW - IT-knowledge Artefacts

KW - UC&C

KW - Situativity

KW - Socio-Technical Fit

KW - Individual Practices

KW - Knowledge Creation

KW - IT-knowledge Artefacts

KW - UC&C

KW - Situativity

KW - Socio-Technical Fit

KW - Individual Practices

KW - Knowledge Creation

U2 - 10.5220/0005662204360443

DO - 10.5220/0005662204360443

M3 - Article in proceedings

SN - 978-989-758-158-8

VL - 3

SP - 436

EP - 443

BT - IC3K 2015

A2 - Fred, Ana

A2 - Dietz, Jan

A2 - Aveiro, David

A2 - Liu, Kecheng

A2 - Felipe, Joaquim

PB - SCITEPRESS Digital Library

CY - Lisbon - Portugal

Y2 - 12 November 2015 through 14 November 2015

ER -

Fischer LH, Pries-Heje L. The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact. In Fred A, Dietz J, Aveiro D, Liu K, Felipe J, editors, IC3K 2015: Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management. Vol. 3. Lisbon - Portugal: SCITEPRESS Digital Library. 2015. p. 436-443 doi: 10.5220/0005662204360443

The Misfits in Knowledge Work: Grasping the Essence with the Lens of the IT Knowledge Artefact

Abstract

Conference

Keywords

Access to Document

Fingerprint

Cite this