In this article, we investigate the unintended consequences of initiating a large data analytic (DA) initiative in healthcare. DA is promising in terms of aiding decision making both for healthcare decisions and administrative decisions. However, while the (re)use of large amounts of data has lots of potential, it also has a dark side in terms of privacy, ethics, and control. Through the analysis of a longitudinal case study (2003-2015) of the emergence, expansion, and collapse of a large-scale DA project in the Danish healthcare sector, we demonstrate how high expectations for DA caused a surge of stakeholders and features that ultimately resulted in the project’s demise. We call these surges stakeholder creep and function creep and theorize their emergence and consequences for DA in organizations.
|Journal||Proceedings / European Conference on Information Systems (ECIS)|
|Number of pages||16|
|Publication status||Published - 28 Nov 2018|
|Event||26th European Conference on Information Systems, ECIS 2018 - Portsmouth, United Kingdom|
Duration: 23 Jun 2018 → 28 Jun 2018
|Conference||26th European Conference on Information Systems, ECIS 2018|
|Period||23/06/2018 → 28/06/2018|