Storytelling as Method for Sharing Knowledge across IT Projects.

Lene Nielsen; Sabine Madsen

doi:10.1109/HICSS.2006.438

Storytelling as Method for Sharing Knowledge across IT Projects.

Lene Nielsen
, Sabine Madsen

REFLACT

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

This paper develops a novel perspective on and a method for capturing and sharing knowledge across IT projects. The existing literature seems to contain two perspectives on how to achieve and share experiences between projects; a reflective perspective that focuses on individual project involvement and a formal perspective that prescribes written project documentation. However these perspectives only provide limited support for the development of a shared understanding and learning from other peoples’ experiences. Based on theory and supported by experiences and analysis of a workshop with practitioners the authors propose a third perspective - the narrative. The narrative perspective serves as a foundation for the development of a method that emphasizes collective sharing of knowledge through storytelling techniques. The suggested method lets the participants both reflect on their own practice through comparison with others’ and creates a process through which they can learn from other partakers’ experiences.

Original language	English
Title of host publication	Proceedings of the 39th Annual Hawaii International Conference on System Sciences
Place of Publication	Kauai, HI, USA
Publisher	IEEE
Publication date	2006
ISBN (Print)	0-7695-2507-5
DOIs	https://doi.org/10.1109/HICSS.2006.438
Publication status	Published - 2006
Event	Hawaii International Conference on System Sciences - United States , Kauai, United States Duration: 4 Jan 2006 → 7 Jan 2006 Conference number: 39 http://10.1109/HICSS.2006.438

Conference

Conference	Hawaii International Conference on System Sciences
Number	39
Location	United States
Country/Territory	United States
City	Kauai
Period	04/01/2006 → 07/01/2006
Internet address	http://10.1109/HICSS.2006.438

Keywords

knowledge sharing
narrative perspective
storytelling
cross-project learning
knowledge management

Access to Document

10.1109/HICSS.2006.438

Cite this

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title = "Storytelling as Method for Sharing Knowledge across IT Projects.",

abstract = "This paper develops a novel perspective on and a method for capturing and sharing knowledge across IT projects. The existing literature seems to contain two perspectives on how to achieve and share experiences between projects; a reflective perspective that focuses on individual project involvement and a formal perspective that prescribes written project documentation. However these perspectives only provide limited support for the development of a shared understanding and learning from other peoples{\textquoteright} experiences. Based on theory and supported by experiences and analysis of a workshop with practitioners the authors propose a third perspective - the narrative. The narrative perspective serves as a foundation for the development of a method that emphasizes collective sharing of knowledge through storytelling techniques. The suggested method lets the participants both reflect on their own practice through comparison with others{\textquoteright} and creates a process through which they can learn from other partakers{\textquoteright} experiences.",

keywords = "knowledge sharing, narrative perspective, storytelling, cross-project learning, knowledge management",

author = "Lene Nielsen and Sabine Madsen",

note = "DBLP License: DBLP's bibliographic metadata records provided through http://dblp.org/ are distributed under a Creative Commons CC0 1.0 Universal Public Domain Dedication. Although the bibliographic metadata records are provided consistent with CC0 1.0 Dedication, the content described by the metadata records is not. Content may be subject to copyright, rights of privacy, rights of publicity and other restrictions.; Hawaii International Conference on System Sciences, HICSS ; Conference date: 04-01-2006 Through 07-01-2006",

year = "2006",

doi = "10.1109/HICSS.2006.438",

language = "English",

isbn = "0-7695-2507-5",

booktitle = "Proceedings of the 39th Annual Hawaii International Conference on System Sciences",

publisher = "IEEE",

address = "United States",

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AU - Nielsen, Lene

AU - Madsen, Sabine

N1 - Conference code: 39

PY - 2006

Y1 - 2006

N2 - This paper develops a novel perspective on and a method for capturing and sharing knowledge across IT projects. The existing literature seems to contain two perspectives on how to achieve and share experiences between projects; a reflective perspective that focuses on individual project involvement and a formal perspective that prescribes written project documentation. However these perspectives only provide limited support for the development of a shared understanding and learning from other peoples’ experiences. Based on theory and supported by experiences and analysis of a workshop with practitioners the authors propose a third perspective - the narrative. The narrative perspective serves as a foundation for the development of a method that emphasizes collective sharing of knowledge through storytelling techniques. The suggested method lets the participants both reflect on their own practice through comparison with others’ and creates a process through which they can learn from other partakers’ experiences.

AB - This paper develops a novel perspective on and a method for capturing and sharing knowledge across IT projects. The existing literature seems to contain two perspectives on how to achieve and share experiences between projects; a reflective perspective that focuses on individual project involvement and a formal perspective that prescribes written project documentation. However these perspectives only provide limited support for the development of a shared understanding and learning from other peoples’ experiences. Based on theory and supported by experiences and analysis of a workshop with practitioners the authors propose a third perspective - the narrative. The narrative perspective serves as a foundation for the development of a method that emphasizes collective sharing of knowledge through storytelling techniques. The suggested method lets the participants both reflect on their own practice through comparison with others’ and creates a process through which they can learn from other partakers’ experiences.

KW - knowledge sharing

KW - narrative perspective

KW - storytelling

KW - cross-project learning

KW - knowledge management

U2 - 10.1109/HICSS.2006.438

DO - 10.1109/HICSS.2006.438

M3 - Article in proceedings

SN - 0-7695-2507-5

BT - Proceedings of the 39th Annual Hawaii International Conference on System Sciences

PB - IEEE

CY - Kauai, HI, USA

T2 - Hawaii International Conference on System Sciences

Y2 - 4 January 2006 through 7 January 2006

ER -

Storytelling as Method for Sharing Knowledge across IT Projects.

Abstract

Conference

Keywords

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