Creating social ties are important for collaborative work; however, in geographically distributed organizations e.g. global software development, making social ties requires extra work: Relation work. We find that characteristics of relation work as based upon shared history and experiences, emergent in personal and often humorous situations. Relation work is intertwined with other activities such as articulation work and it is rhythmic by following the work patterns of the participants. By comparing how relation work is conducted in collocated and geographically distributed settings we in this paper identify basic differences in relation work. Whereas collocated relation work is spontaneous, place-centric, and yet mobile, relation work in a distributed setting is semi-spontaneous, technology-mediated, and requires extra efforts.
|Title of host publication||COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems|
|Publication status||Published - 2014|
|Event||11th International Conference on the Design of Cooperative Systems - Nice, France|
Duration: 27 May 2014 → 30 May 2014
Conference number: 11
|Conference||11th International Conference on the Design of Cooperative Systems|
|Period||27/05/2014 → 30/05/2014|