Abstract
Creating social ties are important for collaborative work; however, in geographically distributed organizations e.g. global software development, making social ties requires extra work: Relation work. We find that characteristics of relation work as based upon shared history and experiences, emergent in personal and often humorous situations. Relation work is intertwined with other activities such as articulation work and it is rhythmic by following the work patterns of the participants. By comparing how relation work is conducted in collocated and geographically distributed settings we in this paper identify basic differences in relation work. Whereas collocated relation work is spontaneous, place-centric, and yet mobile, relation work in a distributed setting is semi-spontaneous, technology-mediated, and requires extra efforts.
| Original language | English |
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| Title of host publication | COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems |
| Editors | Chiara Rossitto |
| Publisher | Springer |
| Publication date | 2014 |
| Pages | 87-101 |
| ISBN (Print) | 978-3-319-06497-0 |
| ISBN (Electronic) | 978-3-319-06498-7 |
| DOIs | |
| Publication status | Published - 2014 |
| Event | 11th International Conference on the Design of Cooperative Systems - Nice, France Duration: 27 May 2014 → 30 May 2014 Conference number: 11 https://coop2014.wordpress.com/ |
Conference
| Conference | 11th International Conference on the Design of Cooperative Systems |
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| Number | 11 |
| Country/Territory | France |
| City | Nice |
| Period | 27/05/2014 → 30/05/2014 |
| Internet address |
Keywords
- Social ties
- Collaborative work
- Relation work
- Global software development
- Geographically distributed organizations