Abstract
Automation is everywhere. We fear the robots, but it is in fact a more insidious kind of automation, driven by algorithms and presented in a playful way, that is slowly corroding the social fabric. This “soft automation”, the use of algorithms to eliminate semi-skilled white-collar jobs, is transforming services into self-services, and killing the middle class as a result of it.
| Original language | English |
|---|---|
| Publication date | 2018 |
| DOIs | |
| Publication status | Published - 2018 |
| Event | POM/EVA 2018 - Aalborg University Copenhagen , Copenhagen, Denmark Duration: 15 May 2018 → 17 May 2018 |
Conference
| Conference | POM/EVA 2018 |
|---|---|
| Location | Aalborg University Copenhagen |
| Country/Territory | Denmark |
| City | Copenhagen |
| Period | 15/05/2018 → 17/05/2018 |
Keywords
- Soft Automation
- Algorithms
- Semi-skilled Jobs
- Self-services
- Middle Class Erosion
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