Managing emerging and conflicting groupware use in organisations

Hanne Westh Nicolajsen

Managing emerging and conflicting groupware use in organisations

Aalborg University

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

In this paper, the need for management of emerging groupware use is proposed. It is argued that allowing for distributed innovation in use is needed to get the best out of a new groupware system. However, allowing for distributed and thus local innovations of groupware use necessitates management to support the emergent use forms and to design solutions (technical configurations and/or organizational changes) that allow for application that may otherwise be in conflict.

Original language	English
Title of host publication	Proceedings of the 26th annual ACM international conference on Design of communication
Publisher	Association for Computing Machinery
Publication date	2008
Pages	249-256
ISBN (Print)	978-1-60558-083-8
Publication status	Published - 2008

Keywords

Groupware management
Distributed innovation
Emergent use forms
Technical configurations
Organizational changes

Cite this

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title = "Managing emerging and conflicting groupware use in organisations",

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KW - Technical configurations

KW - Organizational changes

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KW - Distributed innovation

KW - Emergent use forms

KW - Technical configurations

KW - Organizational changes

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