Making e-Government happen Everyday co-development of services, citizenship and technology

Yvonne Dittrich; Annelie Ekelin; Pirjo Elovaara; Sara Eriksén; Christina Hansson

doi:10.1109/HICSS.2003.1174328

Making e-Government happen Everyday co-development of services, citizenship and technology

Yvonne Dittrich
, Annelie Ekelin
, Pirjo Elovaara
, Sara Eriksén
, Christina Hansson

Blekinge Institute of Technology

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going design-oriented interactions to highlight shifting foci on relationships of co-development of services, citizenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses working relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.

Original language	English
Title of host publication	36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA
Number of pages	12
Publisher	IEEE
Publication date	2003
DOIs	https://doi.org/10.1109/HICSS.2003.1174328
Publication status	Published - 2003
Externally published	Yes
Event	Hawaii International Conference on System Sciences - Hilton Waikoloa Village, Waikoloa, United States Duration: 6 Jan 2003 → 9 Jan 2003 Conference number: 36 https://hicss.hawaii.edu/?utm

Conference

Conference	Hawaii International Conference on System Sciences
Number	36
Location	Hilton Waikoloa Village
Country/Territory	United States
City	Waikoloa
Period	06/01/2003 → 09/01/2003
Internet address	https://hicss.hawaii.edu/?utm

Keywords

e-government
co-design of public services
public IT infrastructure
socio-technical systems
information systems

Access to Document

10.1109/HICSS.2003.1174328

https://doi.org/10.1109/HICSS.2003.1174328

Cite this

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title = "Making e-Government happen Everyday co-development of services, citizenship and technology",

abstract = "In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going design-oriented interactions to highlight shifting foci on relationships of co-development of services, citizenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses working relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.",

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author = "Yvonne Dittrich and Annelie Ekelin and Pirjo Elovaara and Sara Eriks{\'e}n and Christina Hansson",

year = "2003",

doi = "10.1109/HICSS.2003.1174328",

language = "English",

booktitle = "36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA",

publisher = "IEEE",

address = "United States",

note = "Hawaii International Conference on System Sciences, HICSS ; Conference date: 06-01-2003 Through 09-01-2003",

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Dittrich, Y, Ekelin, A, Elovaara, P, Eriksén, S & Hansson, C 2003, Making e-Government happen Everyday co-development of services, citizenship and technology. in 36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA. IEEE, Hawaii International Conference on System Sciences, Waikoloa, Hawaii, United States, 06/01/2003. https://doi.org/10.1109/HICSS.2003.1174328

Making e-Government happen Everyday co-development of services, citizenship and technology. / Dittrich, Yvonne; Ekelin, Annelie; Elovaara, Pirjo et al.
36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA. IEEE, 2003.

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

TY - GEN

T1 - Making e-Government happen Everyday co-development of services, citizenship and technology

AU - Dittrich, Yvonne

AU - Ekelin, Annelie

AU - Elovaara, Pirjo

AU - Eriksén, Sara

AU - Hansson, Christina

N1 - Conference code: 36

PY - 2003

Y1 - 2003

N2 - In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going design-oriented interactions to highlight shifting foci on relationships of co-development of services, citizenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses working relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.

AB - In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going design-oriented interactions to highlight shifting foci on relationships of co-development of services, citizenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses working relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.

KW - e-government

KW - co-design of public services

KW - public IT infrastructure

KW - socio-technical systems

KW - information systems

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DO - 10.1109/HICSS.2003.1174328

M3 - Article in proceedings

BT - 36th Hawaii International Conference on System Sciences (HICSS-36 2003), CD-ROM / Abstracts Proceedings, January 6-9, 2003, Big Island, HI, USA

PB - IEEE

T2 - Hawaii International Conference on System Sciences

Y2 - 6 January 2003 through 9 January 2003

ER -

Making e-Government happen Everyday co-development of services, citizenship and technology

Abstract

Conference

Keywords

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Cite this