Just What the Doctor Ordered – Towards Design Principles for NLP-Based Systems in Healthcare

  • Marvin Braun
  • , Aycan Aslan
  • , Maike Greve
  • , Alfred Benedikt Brendel
  • , Lutz M. Kolbe
  • , Till Ole Diesterhöft

Research output: Conference Article in Proceeding or Book/Report chapterBook chapterResearchpeer-review

Abstract

Patient data is mainly transmitted in the form of unstructured free texts
in medical documentation. Natural language processing (NLP)-based systems can
help to structure and extract information from these free texts to support the work
of healthcare professionals. However, the healthcare sector must meet certain
information quality requirements to comply with regulations and provide optimal
patient care. Therefore, we argue that a design guideline is needed to tailor NLPbased systems to the unique requirements of clinical processes and to catalyze the practical application of such systems. In this paper, we report the results of a design science research study, focusing on the requirements of NLP-based systems used by healthcare professionals. In doing so, we shed light on the needs of practitioners when working with sophisticated NLP-based systems that extract and analyze textbased information from medical documentation. By providing evaluated, testable propositions and detailed design principles, we support the practical endeavor of such systems.
Original languageEnglish
Title of host publicationThe Transdisciplinary Reach of Design Science Research
Number of pages11
Volume13229
PublisherSpringer
Publication date2022
Pages183-194
ISBN (Electronic)978-3-031-06516-3
DOIs
Publication statusPublished - 2022
Externally publishedYes

Keywords

  • Healthcare
  • Natural language processing
  • Design principles

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