Infrastructuring for organizational resilience: Experiences and perspectives for business continuity

Hussain Abid Syed, Marén Schorch, Sam Addison Ankenbauer, Sohaib Hassan, Konrad Meisner, Martin Stein, Sascha Skudelny, Helena Karasti, Volkmar Pipek

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review


This workshop discusses organizational resilience and resilient infrastructures
by uniting researchers, professionals, and experts from various disciplines. Workplace
studies and organizational settings have always been an integral theme in computer-
supported cooperative work (CSCW) research. This workshop hopes to broaden this
research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive
capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.
Original languageEnglish
Title of host publicationProceedings of the 19th European Conference on Computer-Supported Cooperative Work : The International Venue on Practice-centred Computing on the Design of Cooperation Technologies - Workshops, Reports of the European Society for Socially Embedded Technologies
EditorsGerolf Nauwerck, Claudia-Lavinia Ignat
Number of pages11
Place of PublicationSiegen, Germany
PublisherEuropean Society for Socially Embedded Technologies (EUSSET)
Publication date2021
Publication statusPublished - 2021


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