Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification

Mika Yasuoka Jensen; Takehiko Ohno

doi:10.1007/978-3-319-21783-3_16

Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification

Mika Yasuoka Jensen, Takehiko Ohno

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

Devising new service ideas for information systems by deploying user-involvement approaches is a challenging task. The power of collective crea‐ tion by involving users in designing systems has attracted attention; however, stakeholders with no design training face critical challenges in generating ideas. In this paper, by exemplifying our user-involvement method with game elements, ICT Service Design Game, in comparison with conventional brainstorming, we show the impact of constraints and rules in user-involvement methods when creating service concepts and specifications for information systems. The analysis is based on a comparative experiment on two design methods and shows that the constraints and rules of our game approach fostered innovative idea generation in spite of participants’ limited knowledge of and experience with design processes. Although our analysis is still in a preliminary stage, it indicates some positive impact of constraints and rules in design methods, especially when the methods are used by non-design professionals.

Original language	English
Title of host publication	Nordic Contributions in IS Research : 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings
Number of pages	16
Publisher	Springer
Publication date	2015
Pages	220-236
ISBN (Print)	978-3-319-21782-6
ISBN (Electronic)	978-3-319-21783-3
DOIs	https://doi.org/10.1007/978-3-319-21783-3_16
Publication status	Published - 2015
Externally published	Yes
Event	Scandinavian Conference on Information Systems - Oulu, Finland Duration: 9 Aug 2015 → 12 Aug 2015 Conference number: 15 https://scis2015.wordpress.com/

Conference

Conference	Scandinavian Conference on Information Systems
Number	15
Country/Territory	Finland
City	Oulu
Period	09/08/2015 → 12/08/2015
Internet address	https://scis2015.wordpress.com/

Series	Lecture Notes in Business Information Processing
ISSN	1865-1348

Keywords

User-involvement
Service design
Information systems
Idea generation
Design constraints

Access to Document

10.1007/978-3-319-21783-3_16

Cite this

Jensen, Mika Yasuoka ; Ohno, Takehiko. / Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification. Nordic Contributions in IS Research : 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings. Springer, 2015. pp. 220-236 (Lecture Notes in Business Information Processing).

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abstract = "Devising new service ideas for information systems by deploying user-involvement approaches is a challenging task. The power of collective crea‐ tion by involving users in designing systems has attracted attention; however, stakeholders with no design training face critical challenges in generating ideas. In this paper, by exemplifying our user-involvement method with game elements, ICT Service Design Game, in comparison with conventional brainstorming, we show the impact of constraints and rules in user-involvement methods when creating service concepts and specifications for information systems. The analysis is based on a comparative experiment on two design methods and shows that the constraints and rules of our game approach fostered innovative idea generation in spite of participants{\textquoteright} limited knowledge of and experience with design processes. Although our analysis is still in a preliminary stage, it indicates some positive impact of constraints and rules in design methods, especially when the methods are used by non-design professionals.",

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Jensen, MY & Ohno, T 2015, Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification. in Nordic Contributions in IS Research : 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings. Springer, Lecture Notes in Business Information Processing, pp. 220-236, Scandinavian Conference on Information Systems, Oulu, Finland, 09/08/2015. https://doi.org/10.1007/978-3-319-21783-3_16

Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification. / Jensen, Mika Yasuoka; Ohno, Takehiko.
Nordic Contributions in IS Research : 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings. Springer, 2015. p. 220-236 (Lecture Notes in Business Information Processing).

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

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N2 - Devising new service ideas for information systems by deploying user-involvement approaches is a challenging task. The power of collective crea‐ tion by involving users in designing systems has attracted attention; however, stakeholders with no design training face critical challenges in generating ideas. In this paper, by exemplifying our user-involvement method with game elements, ICT Service Design Game, in comparison with conventional brainstorming, we show the impact of constraints and rules in user-involvement methods when creating service concepts and specifications for information systems. The analysis is based on a comparative experiment on two design methods and shows that the constraints and rules of our game approach fostered innovative idea generation in spite of participants’ limited knowledge of and experience with design processes. Although our analysis is still in a preliminary stage, it indicates some positive impact of constraints and rules in design methods, especially when the methods are used by non-design professionals.

AB - Devising new service ideas for information systems by deploying user-involvement approaches is a challenging task. The power of collective crea‐ tion by involving users in designing systems has attracted attention; however, stakeholders with no design training face critical challenges in generating ideas. In this paper, by exemplifying our user-involvement method with game elements, ICT Service Design Game, in comparison with conventional brainstorming, we show the impact of constraints and rules in user-involvement methods when creating service concepts and specifications for information systems. The analysis is based on a comparative experiment on two design methods and shows that the constraints and rules of our game approach fostered innovative idea generation in spite of participants’ limited knowledge of and experience with design processes. Although our analysis is still in a preliminary stage, it indicates some positive impact of constraints and rules in design methods, especially when the methods are used by non-design professionals.

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KW - Design constraints

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KW - Design constraints

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Jensen MY, Ohno T. Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification. In Nordic Contributions in IS Research : 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings. Springer. 2015. p. 220-236. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-21783-3_16

Impact of Constraints and Rules of User Involvement Methods for IS Concept Creation and Specification

Abstract

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Keywords

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