ICT-related change in complex organisations: The role of infrastructural and regulatory constraints

Margunn Aanestad; Nina Boulus

ICT-related change in complex organisations: The role of infrastructural and regulatory constraints

Margunn Aanestad, Nina Boulus

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

The topic for this paper is the conditions for change in large and complex organisations, where information and communication technologies (ICT) are introduced to enable more efficient forms of communication and collaboration. Our research aim was to study the factors that shaped and constrained ICT-related organisational change, and in this paper we report from a process of introducing a digital patient record system into a hospital. The findings from the case study indicate that space for change and learning is significantly shaped by the existing institutionalised practises and information infrastructure, as well as by regulations, both formal laws and locally defined rules and procedures. The significance of these aspects has been neglected in most studies of organisational change and learning, and should be given more attention.

Original language	English
Title of host publication	In proceedings of the 11th Norwegian Conference on Information Systems (NOKOBIT)
Editors	Knut, H. R. Rolland
Number of pages	22
Publication date	2004
Pages	150-172
Publication status	Published - 2004
Externally published	Yes
Event	NOKOBIT (Norsk konferanse for organisasjoners bruk av informasjonsteknologi) - Stavanger, Norway Duration: 29 Nov 2004 → 1 Dec 2004 http://www.nokobit.no/tidligere-konferanser/

Conference

Conference	NOKOBIT (Norsk konferanse for organisasjoners bruk av informasjonsteknologi)
Country/Territory	Norway
City	Stavanger
Period	29/11/2004 → 01/12/2004
Internet address	http://www.nokobit.no/tidligere-konferanser/

Keywords

ICT-related organisational change
Digital patient record system
Institutionalised practices
Information infrastructure
Regulations

Access to Document

http://www.idi.ntnu.no/~knutrr/NOKOBIT2004/nokobit-2004-siste.pdf

Cite this

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title = "ICT-related change in complex organisations: The role of infrastructural and regulatory constraints",

abstract = "The topic for this paper is the conditions for change in large and complex organisations, where information and communication technologies (ICT) are introduced to enable more efficient forms of communication and collaboration. Our research aim was to study the factors that shaped and constrained ICT-related organisational change, and in this paper we report from a process of introducing a digital patient record system into a hospital. The findings from the case study indicate that space for change and learning is significantly shaped by the existing institutionalised practises and information infrastructure, as well as by regulations, both formal laws and locally defined rules and procedures. The significance of these aspects has been neglected in most studies of organisational change and learning, and should be given more attention.",

keywords = "ICT-related organisational change, Digital patient record system, Institutionalised practices, Information infrastructure, Regulations, ICT-related organisational change, Digital patient record system, Institutionalised practices, Information infrastructure, Regulations",

author = "Margunn Aanestad and Nina Boulus",

year = "2004",

language = "English",

pages = "150--172",

editor = "Rolland, {Knut, H. R. }",

booktitle = "In proceedings of the 11th Norwegian Conference on Information Systems (NOKOBIT)",

note = "NOKOBIT (Norsk konferanse for organisasjoners bruk av informasjonsteknologi), NOKOBIT 2004 ; Conference date: 29-11-2004 Through 01-12-2004",

url = "http://www.nokobit.no/tidligere-konferanser/",

}

Aanestad, M & Boulus, N 2004, ICT-related change in complex organisations: The role of infrastructural and regulatory constraints. in KHR Rolland (ed.), In proceedings of the 11th Norwegian Conference on Information Systems (NOKOBIT). pp. 150-172, NOKOBIT (Norsk konferanse for organisasjoners bruk av informasjonsteknologi), Stavanger, Norway, 29/11/2004. <http://www.idi.ntnu.no/~knutrr/NOKOBIT2004/nokobit-2004-siste.pdf>

ICT-related change in complex organisations: The role of infrastructural and regulatory constraints. / Aanestad, Margunn; Boulus, Nina.
In proceedings of the 11th Norwegian Conference on Information Systems (NOKOBIT). ed. / Knut, H. R. Rolland. 2004. p. 150-172.

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

TY - GEN

T1 - ICT-related change in complex organisations

T2 - NOKOBIT (Norsk konferanse for organisasjoners bruk av informasjonsteknologi)

AU - Aanestad, Margunn

AU - Boulus, Nina

PY - 2004

Y1 - 2004

N2 - The topic for this paper is the conditions for change in large and complex organisations, where information and communication technologies (ICT) are introduced to enable more efficient forms of communication and collaboration. Our research aim was to study the factors that shaped and constrained ICT-related organisational change, and in this paper we report from a process of introducing a digital patient record system into a hospital. The findings from the case study indicate that space for change and learning is significantly shaped by the existing institutionalised practises and information infrastructure, as well as by regulations, both formal laws and locally defined rules and procedures. The significance of these aspects has been neglected in most studies of organisational change and learning, and should be given more attention.

AB - The topic for this paper is the conditions for change in large and complex organisations, where information and communication technologies (ICT) are introduced to enable more efficient forms of communication and collaboration. Our research aim was to study the factors that shaped and constrained ICT-related organisational change, and in this paper we report from a process of introducing a digital patient record system into a hospital. The findings from the case study indicate that space for change and learning is significantly shaped by the existing institutionalised practises and information infrastructure, as well as by regulations, both formal laws and locally defined rules and procedures. The significance of these aspects has been neglected in most studies of organisational change and learning, and should be given more attention.

KW - ICT-related organisational change

KW - Digital patient record system

KW - Institutionalised practices

KW - Information infrastructure

KW - Regulations

KW - ICT-related organisational change

KW - Digital patient record system

KW - Institutionalised practices

KW - Information infrastructure

KW - Regulations

M3 - Article in proceedings

SP - 150

EP - 172

BT - In proceedings of the 11th Norwegian Conference on Information Systems (NOKOBIT)

A2 - Rolland, Knut, H. R.

Y2 - 29 November 2004 through 1 December 2004

ER -

ICT-related change in complex organisations: The role of infrastructural and regulatory constraints

Abstract

Conference

Keywords

Access to Document

Fingerprint

Cite this