How to Make Government Agile to Cope with Organizational Change

Yvonne Dittrich; Jan Pries-Heje; Kristian Hjort-Madsen

doi:10.1007/0-387-25590-7_21

How to Make Government Agile to Cope with Organizational Change

Yvonne Dittrich
, Jan Pries-Heje
, Kristian Hjort-Madsen

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

In Denmark, the largest organizational change project with information technology ever is being shaped. By January 2007, all counties and municipalities will be reorganized. More than 1 million employees will be affected, and all public IT systems will have to change. To make this huge change project a success, agility is needed.

In 2003, a kind of pilot study for the coming change project was undertaken. Five municipalities on the Island of Bornholm merged. In this paper, we report on the merging process—especially the IT diffusion—through an indepth interview study.

Our analysis of the interview data leads us to suggest five means in order to make the Danish government agile enough to cope with the upcoming major reorganization. First, the organizational change should be integrated and aligned with the IT change. Second we recommend an early start. Third, an IT vision is needed. Fourth, we recommend a rethinking of the existing public service provision. Finally, we see a need for new tools and techniques. Together we believe these five means, if implemented throughout the Danish government, will create the agility that is needed to cope with the major organizational change by 2007.

Original language	English
Title of host publication	Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA
Editors	Richard L. Baskerville, Lars Mathiassen, Jan Pries-Heje, Janice I. DeGross
Number of pages	19
Volume	180
Publisher	Springer
Publication date	2005
Pages	333-351
ISBN (Print)	978-0-387-25589-7
ISBN (Electronic)	978-0-387-25590-3
DOIs	https://doi.org/10.1007/0-387-25590-7_21
Publication status	Published - 2005
Event	Business Agility and Information Technology Diffusion - Atlanta, United States Duration: 8 May 2005 → 11 May 2005 https://doi.org/10.1007/b135658

Conference

Conference	Business Agility and Information Technology Diffusion
Country/Territory	United States
City	Atlanta
Period	08/05/2005 → 11/05/2005
Internet address	https://doi.org/10.1007/b135658

Series	IFIP

Keywords

Organizational change management
IT diffusion
Agility
E-government
Public sector reform

Access to Document

10.1007/0-387-25590-7_21Licence: Unspecified

Cite this

Dittrich, Y., Pries-Heje, J., & Hjort-Madsen, K. (2005). How to Make Government Agile to Cope with Organizational Change. In R. L. Baskerville, L. Mathiassen, J. Pries-Heje, & J. I. DeGross (Eds.), Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA (Vol. 180, pp. 333-351). Springer. https://doi.org/10.1007/0-387-25590-7_21

Dittrich, Yvonne ; Pries-Heje, Jan ; Hjort-Madsen, Kristian. / How to Make Government Agile to Cope with Organizational Change. Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA. editor / Richard L. Baskerville ; Lars Mathiassen ; Jan Pries-Heje ; Janice I. DeGross. Vol. 180 Springer, 2005. pp. 333-351 (IFIP).

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title = "How to Make Government Agile to Cope with Organizational Change",

abstract = "In Denmark, the largest organizational change project with information technology ever is being shaped. By January 2007, all counties and municipalities will be reorganized. More than 1 million employees will be affected, and all public IT systems will have to change. To make this huge change project a success, agility is needed. In 2003, a kind of pilot study for the coming change project was undertaken. Five municipalities on the Island of Bornholm merged. In this paper, we report on the merging process—especially the IT diffusion—through an indepth interview study. Our analysis of the interview data leads us to suggest five means in order to make the Danish government agile enough to cope with the upcoming major reorganization. First, the organizational change should be integrated and aligned with the IT change. Second we recommend an early start. Third, an IT vision is needed. Fourth, we recommend a rethinking of the existing public service provision. Finally, we see a need for new tools and techniques. Together we believe these five means, if implemented throughout the Danish government, will create the agility that is needed to cope with the major organizational change by 2007.",

keywords = "Organizational change management, IT diffusion, Agility, E-government, Public sector reform",

author = "Yvonne Dittrich and Jan Pries-Heje and Kristian Hjort-Madsen",

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Dittrich, Y , Pries-Heje, J & Hjort-Madsen, K 2005, How to Make Government Agile to Cope with Organizational Change. in RL Baskerville, L Mathiassen, J Pries-Heje & JI DeGross (eds), Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA. vol. 180, Springer, IFIP, pp. 333-351, Business Agility and Information Technology Diffusion, Atlanta, Georgia, United States, 08/05/2005. https://doi.org/10.1007/0-387-25590-7_21

How to Make Government Agile to Cope with Organizational Change. / Dittrich, Yvonne ; Pries-Heje, Jan; Hjort-Madsen, Kristian.
Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA. ed. / Richard L. Baskerville; Lars Mathiassen; Jan Pries-Heje; Janice I. DeGross. Vol. 180 Springer, 2005. p. 333-351 (IFIP).

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

TY - GEN

T1 - How to Make Government Agile to Cope with Organizational Change

AU - Dittrich, Yvonne

AU - Pries-Heje, Jan

AU - Hjort-Madsen, Kristian

PY - 2005

Y1 - 2005

N2 - In Denmark, the largest organizational change project with information technology ever is being shaped. By January 2007, all counties and municipalities will be reorganized. More than 1 million employees will be affected, and all public IT systems will have to change. To make this huge change project a success, agility is needed. In 2003, a kind of pilot study for the coming change project was undertaken. Five municipalities on the Island of Bornholm merged. In this paper, we report on the merging process—especially the IT diffusion—through an indepth interview study. Our analysis of the interview data leads us to suggest five means in order to make the Danish government agile enough to cope with the upcoming major reorganization. First, the organizational change should be integrated and aligned with the IT change. Second we recommend an early start. Third, an IT vision is needed. Fourth, we recommend a rethinking of the existing public service provision. Finally, we see a need for new tools and techniques. Together we believe these five means, if implemented throughout the Danish government, will create the agility that is needed to cope with the major organizational change by 2007.

AB - In Denmark, the largest organizational change project with information technology ever is being shaped. By January 2007, all counties and municipalities will be reorganized. More than 1 million employees will be affected, and all public IT systems will have to change. To make this huge change project a success, agility is needed. In 2003, a kind of pilot study for the coming change project was undertaken. Five municipalities on the Island of Bornholm merged. In this paper, we report on the merging process—especially the IT diffusion—through an indepth interview study. Our analysis of the interview data leads us to suggest five means in order to make the Danish government agile enough to cope with the upcoming major reorganization. First, the organizational change should be integrated and aligned with the IT change. Second we recommend an early start. Third, an IT vision is needed. Fourth, we recommend a rethinking of the existing public service provision. Finally, we see a need for new tools and techniques. Together we believe these five means, if implemented throughout the Danish government, will create the agility that is needed to cope with the major organizational change by 2007.

KW - Organizational change management

KW - IT diffusion

KW - Agility

KW - E-government

KW - Public sector reform

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VL - 180

T3 - IFIP

SP - 333

EP - 351

BT - Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA

A2 - Baskerville, Richard L.

A2 - Mathiassen, Lars

A2 - Pries-Heje, Jan

A2 - DeGross, Janice I.

PB - Springer

T2 - Business Agility and Information Technology Diffusion

Y2 - 8 May 2005 through 11 May 2005

ER -

Dittrich Y , Pries-Heje J, Hjort-Madsen K. How to Make Government Agile to Cope with Organizational Change. In Baskerville RL, Mathiassen L, Pries-Heje J, DeGross JI, editors, Business Agility and Information Technology Diffusion - IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, USA. Vol. 180. Springer. 2005. p. 333-351. (IFIP). doi: 10.1007/0-387-25590-7_21

How to Make Government Agile to Cope with Organizational Change

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