How to Create Personas: Three Persona Creation Methodologies with Implications for Practical Employment

Bernard J. Jansen, Lene Nielsen, Kathleen Guan, joni Salminen

Research output: Journal Article or Conference Article in JournalJournal articleResearchpeer-review

Abstract

Personas are a technique for enhanced understanding of users and customers to improve the user-centered design of systems and products. Their creation can be categorized using three persona creation methodologies: Qualitative, Quantitative, and Mixed Methods. Despite the apparent differences in these methodologies, no previous review has systemically compared and contrasted the strengths and weaknesses of each of these methodologies for persona development.
Original languageEnglish
Article number1
Journal Pacific Asia Journal of the Association for Information Systems
Volume14
Issue number3
ISSN1943-7544
DOIs
Publication statusPublished - 2022

Keywords

  • Algorithmically-Generated Personas
  • Persona Analytics
  • Persona Science

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