How Social Software Supports Cooperative Practices in a Globally Distributed Software Project

Rosalba Giuffrida, Yvonne Dittrich

Research output: Conference Article in Proceeding or Book/Report chapterBook chapterResearchpeer-review

Abstract

In Global Software Development (GSD), the lack of face- to-face communication is a major challenge and effective computer-mediated practices are necessary. This paper analyzes cooperative practices supported by Social Software (SoSo) in a GSD student project. The empirical results show that the role of SoSo is to support informal communication, enabling social talks and metawork, both necessary for establishing and for maintaining effective coordination mechanisms, thus successful cooperation.
Original languageEnglish
Title of host publicationProceedings of the 7th International Workshop on Cooperative and Human Aspects of Software Engineering
Number of pages8
PublisherAssociation for Computing Machinery
Publication date2014
Pages24-31
ISBN (Print)978-1-4503-2860-9
DOIs
Publication statusPublished - 2014

Keywords

  • Articulation Work, Communicative Genres, Coordination Mechanisms, Global Software Development, Metawork, Social Software, Socialization

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