Going Global with Personas

Lene Nielsen, Kira Storgaard Nielsen, Jane Billestrup, Jan Stage

    Research output: Conference Article in Proceeding or Book/Report chapterBook chapterResearchpeer-review

    Abstract

    The persona method is widely used and commonly described both in scientific literature and in case-based blogs. Most often the descriptions point to a local context with local user groups and it is difficult to find writings on use of the method in an international context and in globally distributed teams. This paper reports from a qualitative study conducted in 2012/13 within 13 Danish companies and points to how design teams apply several different strategies when end-users are distributed worldwide. Moreover it shows how the designers value the strength of the method to provide common grounds for the team, especially for team distributed across countries.
    Original languageEnglish
    Title of host publicationHuman-Computer Interaction – INTERACT 2013
    PublisherSpringer VS
    Publication date2013
    Pages350-357
    ISBN (Print)978-3-642-40497-9
    DOIs
    Publication statusPublished - 2013
    Event14th International Conference on INTERACT: designing for diversity - Cape Town, Cape Town, South Africa
    Duration: 2 Sept 20136 Sept 2013
    Conference number: 14
    http://www.interact2013.org/

    Conference

    Conference14th International Conference on INTERACT
    Number14
    LocationCape Town
    Country/TerritorySouth Africa
    CityCape Town
    Period02/09/201306/09/2013
    Internet address
    SeriesLecture Notes in Computer Science
    Volume 8120
    ISSN0302-9743

    Keywords

    • personas
    • design
    • international
    • cross culture
    • scenarios

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