From Process to Practice: Towards a Practice-Based Model of Digital Innovation

Raffaele Ciriello, Alexander Richter, Gerhard Schwabe

    Research output: Journal Article or Conference Article in JournalConference articleResearchpeer-review

    Abstract

    The ongoing digitalization of many corporate functions, including the innovation process, brings about fundamental changes that urge us to rethink established theories. Facilitating digital innovation requires a deep understanding of the actual practices that are carried out by innovating people with the help of artifacts. In this paper, we study the use of artifacts and illustrate their different roles in the underlying innovation practices to provide rich insights into digital innovation from a practice perspective. Grounded in a nearly three year-long, qualitative case study at two Swiss software companies and an extensive set of empirical data, this paper conceptualizes four interrelated digital innovation practices, namely making sense of an idea, aligning mental models, negotiating solution paths, and crafting an idea. We suggest a practice-based model of digital innovation, specify a set of practices for enabling digital innovation in organizations, and clarify the role of artifacts in digital innovation practices.
    Original languageEnglish
    JournalProceedings / International Conference on Information Systems (ICIS)
    ISSN0000-0033
    Publication statusPublished - 2017

    Keywords

    • Digital Innovation
    • Innovation Practices
    • Artifacts
    • Qualitative Case Study
    • Practice-Based Model

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