Firing the Right Customers Is Good Business

Research output: Journal Article or Conference Article in Journal › Journal article › Communication

Abstract

Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.

@article{b8831611771a4a2e8e2865db55529d20,

title = "Firing the Right Customers Is Good Business",

abstract = "Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.",

author = "Pedersen, {Carsten Lund} and Thomas Ritter",

year = "2024",

month = jan,

day = "30",

language = "Dansk",

journal = "MIT Sloan Management Review",

issn = "1532-9194",

}

TY - JOUR

T1 - Firing the Right Customers Is Good Business

AU - Pedersen, Carsten Lund

AU - Ritter, Thomas

PY - 2024/1/30

Y1 - 2024/1/30

N2 - Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.

AB - Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.

M3 - Tidsskriftartikel

SN - 1532-9194

JO - MIT Sloan Management Review

JF - MIT Sloan Management Review

ER -