Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services

Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

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What public services should be digitalised? A citizen-centred analysis of what public services are suitable for digital channels
Østergaard Madsen, C. (PI) & Petersson, C. (CoI)
Det Norske arbeids- og velferdsdirektoratet
01/03/2021 → 30/04/2024
Project: Other