Enabling User Centered Design Processes in Open Source Communities

Mads Bødker; Lene Nielsen; Rikke Orngreen

doi:10.1007/978-3-540-73287-7_2

Enabling User Centered Design Processes in Open Source Communities

Mads Bødker
, Lene Nielsen
, Rikke Orngreen

Copenhagen Business School

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

Drawing on tenets from action research, this paper presents a yearlong intervention designed to facilitate knowledge of actual users and use in an Open Source Software (OSS) development community. Results from the interventions are presented and the influence of central characteristics of the OSS community and its communication is discussed. Initial findings show that the ideology and praxis based approach of the OSS community, as well as their primary media of communication, present a challenge to the introduction of end-user issues.

Original language	English
Title of host publication	Usability and Internationalization. HCI and Culture : Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I
Editors	Nuray Aykin
Number of pages	9
Place of Publication	Berlin
Publisher	Springer
Publication date	2007
Pages	10-18
ISBN (Print)	9783540732860, 3540732861
DOIs	https://doi.org/10.1007/978-3-540-73287-7_2 https://doi.org/10.1007/978-3-540-73287-7_2
Publication status	Published - 2007
Externally published	Yes
Event	Usability and Internationalization - China, Beijing, China Duration: 22 Jul 2007 → 27 Jul 2007 Conference number: 2

Conference

Conference	Usability and Internationalization
Number	2
Location	China
Country/Territory	China
City	Beijing
Period	22/07/2007 → 27/07/2007

Series	Lecture Notes in Computer Science
Number	4559
ISSN	0302-9743

Keywords

Action research
Open source software
End-user involvement
User knowledge
Community communication

Access to Document

10.1007/978-3-540-73287-7_2
10.1007/978-3-540-73287-7_2Licence: Unspecified

Cite this

Bødker, M., Nielsen, L., & Orngreen, R. (2007). Enabling User Centered Design Processes in Open Source Communities. In N. Aykin (Ed.), Usability and Internationalization. HCI and Culture: Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I (pp. 10-18). Springer. https://doi.org/10.1007/978-3-540-73287-7_2, https://doi.org/10.1007/978-3-540-73287-7_2

Bødker, Mads ; Nielsen, Lene ; Orngreen, Rikke. / Enabling User Centered Design Processes in Open Source Communities. Usability and Internationalization. HCI and Culture: Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. editor / Nuray Aykin. Berlin : Springer, 2007. pp. 10-18 (Lecture Notes in Computer Science; No. 4559).

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title = "Enabling User Centered Design Processes in Open Source Communities",

abstract = "Drawing on tenets from action research, this paper presents a yearlong intervention designed to facilitate knowledge of actual users and use in an Open Source Software (OSS) development community. Results from the interventions are presented and the influence of central characteristics of the OSS community and its communication is discussed. Initial findings show that the ideology and praxis based approach of the OSS community, as well as their primary media of communication, present a challenge to the introduction of end-user issues.",

keywords = "Action research, Open source software, End-user involvement, User knowledge, Community communication",

author = "Mads B{\o}dker and Lene Nielsen and Rikke Orngreen",

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doi = "10.1007/978-3-540-73287-7\_2",

language = "English",

isbn = "9783540732860",

series = "Lecture Notes in Computer Science",

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number = "4559",

pages = "10--18",

editor = "Nuray Aykin",

booktitle = "Usability and Internationalization. HCI and Culture",

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Bødker, M, Nielsen, L & Orngreen, R 2007, Enabling User Centered Design Processes in Open Source Communities. in N Aykin (ed.), Usability and Internationalization. HCI and Culture: Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. Springer, Berlin, Lecture Notes in Computer Science, no. 4559, pp. 10-18, Usability and Internationalization, Beijing, China, 22/07/2007. https://doi.org/10.1007/978-3-540-73287-7_2, https://doi.org/10.1007/978-3-540-73287-7_2

Enabling User Centered Design Processes in Open Source Communities. / Bødker, Mads; Nielsen, Lene; Orngreen, Rikke.
Usability and Internationalization. HCI and Culture: Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. ed. / Nuray Aykin. Berlin: Springer, 2007. p. 10-18 (Lecture Notes in Computer Science; No. 4559).

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

TY - GEN

T1 - Enabling User Centered Design Processes in Open Source Communities

AU - Bødker, Mads

AU - Nielsen, Lene

AU - Orngreen, Rikke

N1 - Conference code: 2

PY - 2007

Y1 - 2007

N2 - Drawing on tenets from action research, this paper presents a yearlong intervention designed to facilitate knowledge of actual users and use in an Open Source Software (OSS) development community. Results from the interventions are presented and the influence of central characteristics of the OSS community and its communication is discussed. Initial findings show that the ideology and praxis based approach of the OSS community, as well as their primary media of communication, present a challenge to the introduction of end-user issues.

AB - Drawing on tenets from action research, this paper presents a yearlong intervention designed to facilitate knowledge of actual users and use in an Open Source Software (OSS) development community. Results from the interventions are presented and the influence of central characteristics of the OSS community and its communication is discussed. Initial findings show that the ideology and praxis based approach of the OSS community, as well as their primary media of communication, present a challenge to the introduction of end-user issues.

KW - Action research

KW - Open source software

KW - End-user involvement

KW - User knowledge

KW - Community communication

U2 - 10.1007/978-3-540-73287-7_2

DO - 10.1007/978-3-540-73287-7_2

M3 - Article in proceedings

SN - 9783540732860

SN - 3540732861

T3 - Lecture Notes in Computer Science

SP - 10

EP - 18

BT - Usability and Internationalization. HCI and Culture

A2 - Aykin, Nuray

PB - Springer

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T2 - Usability and Internationalization

Y2 - 22 July 2007 through 27 July 2007

ER -

Bødker M, Nielsen L, Orngreen R. Enabling User Centered Design Processes in Open Source Communities. In Aykin N, editor, Usability and Internationalization. HCI and Culture: Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Second International Conference on Usability and Internationalization, UI-HCII 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I. Berlin: Springer. 2007. p. 10-18. (Lecture Notes in Computer Science; No. 4559). doi: 10.1007/978-3-540-73287-7_2, 10.1007/978-3-540-73287-7_2

Enabling User Centered Design Processes in Open Source Communities

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Keywords

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Cite this