Double-edged Social Mechanisms at work in the 21st century IS: opportunities and challenges

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review


A long hold explanation in IS-Research is that any change in the Information System (IS), through the introduction of new IT-artefacts, trigger a chain of events leading to institutionalized routines and synchronized social practices. This explanation no longer covers the dynamic outcomes in the work-place set in motion by different types of IT-artefacts. We adopt a critical realist philosophy that entails to illuminate how IT-artefacts trigger social mechanisms in the human enterprise. We review IS-literature on the IT-artefact phenomenon from 2001 and forward. We find that the mechanism of individualization is forcefully triggered by new generative IT-artefacts, while enterprise IT-artefacts trigger institutionalization and socialization. We critically asses the opportunities and challenges this present for managers and designers when managing an IS that holds both types of artefacts. We draw a conceptual model of the now dual-IS, with double-edged mechanisms, that correspondingly can empower ambidextrous organizational forms.
Original languageEnglish
Title of host publicationin proceedings of 22nd Pacific Asian Conference in Information Systems, Japan 2018
Number of pages14
PublisherAIS Electronic Library (AISeL)
Publication dateJun 2018
Publication statusPublished - Jun 2018
EventPacific Asia Confrence on Information Systems Conference: Opportunities and Challenges for the Digitized Society: Are we ready? -
Duration: 26 Jun 201828 Jul 2018


ConferencePacific Asia Confrence on Information Systems Conference
Internet address


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