TY - GEN
T1 - Disaster management and social media use for decision making by humanitarian organizations
AU - Mukkamala, Alivelu Manga
AU - Beck, Roman
PY - 2016
Y1 - 2016
N2 - In times of a crisis, disasters or extreme events, affected people use social media solutions to share information about the situation. Hence, the use of this information for supporting humanitarian operations is becoming a valuable source to develop a real time understanding about the situation even before they arrive at the ground. From a scholarly perspective, the use of social media management during and after a disaster has hit has been researched, but no special focus has been given to the needs of humanitarian organizations and how their management phases can be supported by social media analytics in real time. In this research, we will identify the few papers that have been concerned with this topic and will apply a theoretical lens from disaster management to investigate viable areas where social media research can support humanitarian organization in the different phases of disaster response.
AB - In times of a crisis, disasters or extreme events, affected people use social media solutions to share information about the situation. Hence, the use of this information for supporting humanitarian operations is becoming a valuable source to develop a real time understanding about the situation even before they arrive at the ground. From a scholarly perspective, the use of social media management during and after a disaster has hit has been researched, but no special focus has been given to the needs of humanitarian organizations and how their management phases can be supported by social media analytics in real time. In this research, we will identify the few papers that have been concerned with this topic and will apply a theoretical lens from disaster management to investigate viable areas where social media research can support humanitarian organization in the different phases of disaster response.
KW - Social Media Analytics
KW - Humanitarian Operations
KW - Disaster Response
KW - Crisis Information Sharing
KW - Real-Time Situational Awareness
KW - Social Media Analytics
KW - Humanitarian Operations
KW - Disaster Response
KW - Crisis Information Sharing
KW - Real-Time Situational Awareness
U2 - 10.1109/HICSS.2016.174
DO - 10.1109/HICSS.2016.174
M3 - Article in proceedings
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 1379
EP - 1385
BT - Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016); Kauai, Hawaii, USA
PB - IEEE
ER -