Abstract
As Educational Technology (EdTech) platforms become increasingly integrated into higher education, concerns arise regarding the use of deceptive patterns—manipulative UX/UI strategies that influence user decisions. This study systematically examines deceptive patterns across Learning Management Systems (LMS), Massive Open Online Courses (MOOCs), new media platforms, and AI-driven learning tools. Using a mixed-methods approach, we conducted a survey with 12 university students and 6 educators to analyze their experiences and awareness of deceptive practices.
Findings reveal that LMS platforms are trusted but lack flexibility, MOOCs often employ deceptive pricing strategies, new media platforms leverage algorithm-driven engagement tactics, and AI tools raise concerns about academic integrity. These insights highlight the tension between personalization and user protection, emphasizing the need for transparent and ethical EdTech design. This study contributes to UX regulation discussions and provides recommendations for balancing user engagement, accessibility, and fairness in digital learning environments.
Findings reveal that LMS platforms are trusted but lack flexibility, MOOCs often employ deceptive pricing strategies, new media platforms leverage algorithm-driven engagement tactics, and AI tools raise concerns about academic integrity. These insights highlight the tension between personalization and user protection, emphasizing the need for transparent and ethical EdTech design. This study contributes to UX regulation discussions and provides recommendations for balancing user engagement, accessibility, and fairness in digital learning environments.
| Original language | English |
|---|---|
| Title of host publication | DIS '25 Companion : Companion Publication of the 2025 ACM Designing Interactive Systems Conference |
| Editors | Nuno Nunes, Valentina Nisi, Ian Oakley, Clement Zheng, Qian Yang |
| Number of pages | 6 |
| Publisher | Association for Computing Machinery |
| Publication date | 5 Jul 2025 |
| Pages | 427-432 |
| ISBN (Electronic) | 979-8-4007-1486-3 |
| DOIs | |
| Publication status | Published - 5 Jul 2025 |
| Externally published | Yes |
Keywords
- deceptive patterns
- education technology
- university education
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