Cybersecurity end-user compliance: Password management versus update compliance

Pratim Datta, Oliver Krancher

Research output: Journal Article or Conference Article in JournalJournal articleResearchpeer-review

Abstract

In today's world, organizations rely on cybersecurity end-user compliance as an essential practical parameter. Yet cybersecurity compliance remains a challenge, and failures are commonplace. But why? In addressing this question, we argue that ISP compliance is neither too monolithic nor too granular a construct but needs respecification. We empirically investigate cybersecurity antecedents leading to (i) user protection-centric password management and (ii) system protection-centric update compliance dimensions. The results of our survey of 241 users show differentiating behavioral strands intertwined across different types of compliance, highlighting a unique interplay of attitudes, knowledge, and social factors as antecedents to password and update compliance.
Original languageEnglish
JournalInformation & Management
Volume61
Issue number8
Pages (from-to)1
Number of pages16
ISSN0378-7206
DOIs
Publication statusPublished - 2024

Keywords

  • End-user compliance
  • Behavioral economics
  • Biases
  • Diligence
  • IT security knowledge
  • Social networking activity

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