Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor

Peter Heinrich; Alexander Richter; Lars Rune Christensen; Gerhard  Schwabe

doi:10.1145/3148330.3148341

Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor

Peter Heinrich, Alexander Richter, Lars Rune Christensen, Gerhard Schwabe

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today's digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.

Original language	English
Title of host publication	Proceedings of the 2018 ACM Conference on Supporting Groupwork : GROUP '18
Number of pages	12
Publisher	Association for Computing Machinery
Publication date	7 Jan 2018
Pages	274-283
ISBN (Print)	978-1-4503-5562-9
DOIs	https://doi.org/10.1145/3148330.3148341
Publication status	Published - 7 Jan 2018
Event	ACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018 - Sanibel, Sanibel Island, United States Duration: 7 Jan 2018 → 10 Jan 2018 http://group.acm.org/conferences/group18/

Conference

Conference	ACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018
Location	Sanibel
Country/Territory	United States
City	Sanibel Island
Period	07/01/2018 → 10/01/2018
Internet address	http://group.acm.org/conferences/group18/

Keywords

Paper Affordances
Shopfloor Practices
Ethnographic Fieldwork
Manufacturing Information Systems
Digital vs. Paper Technologies

Access to Document

10.1145/3148330.3148341

2018_Heinrich et al_Group 2018_Paper on the shopfloor_PRINT_finalFinal published version, 604 KB

Cite this

@inproceedings{7adb3b370cf74a74960f4290822dc956,

title = "Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor",

abstract = "Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today's digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.",

keywords = "Paper Affordances, , Shopfloor Practices, , Ethnographic Fieldwork, , Manufacturing Information Systems, , Digital vs. Paper Technologies, Paper Affordances, , Shopfloor Practices, , Ethnographic Fieldwork, , Manufacturing Information Systems, , Digital vs. Paper Technologies",

author = "Peter Heinrich and Alexander Richter and Christensen, {Lars Rune} and Gerhard Schwabe",

year = "2018",

month = jan,

day = "7",

doi = "10.1145/3148330.3148341",

language = "English",

isbn = "978-1-4503-5562-9",

pages = "274--283",

booktitle = "Proceedings of the 2018 ACM Conference on Supporting Groupwork",

publisher = "Association for Computing Machinery",

address = "United States",

note = "ACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018 ; Conference date: 07-01-2018 Through 10-01-2018",

url = "http://group.acm.org/conferences/group18/",

}

Heinrich, P, Richter, A, Christensen, LR & Schwabe, G 2018, Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor. in Proceedings of the 2018 ACM Conference on Supporting Groupwork: GROUP '18. Association for Computing Machinery, pp. 274-283, ACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018, Sanibel Island, Florida, United States, 07/01/2018. https://doi.org/10.1145/3148330.3148341

Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor. / Heinrich, Peter; Richter, Alexander; Christensen, Lars Rune et al.
Proceedings of the 2018 ACM Conference on Supporting Groupwork: GROUP '18. Association for Computing Machinery, 2018. p. 274-283.

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

TY - GEN

T1 - Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor

AU - Heinrich, Peter

AU - Richter, Alexander

AU - Christensen, Lars Rune

AU - Schwabe, Gerhard

PY - 2018/1/7

Y1 - 2018/1/7

N2 - Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today's digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.

AB - Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today's digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.

KW - Paper Affordances

KW - Shopfloor Practices

KW - Ethnographic Fieldwork

KW - Manufacturing Information Systems

KW - Digital vs. Paper Technologies

KW - Paper Affordances

KW - Shopfloor Practices

KW - Ethnographic Fieldwork

KW - Manufacturing Information Systems

KW - Digital vs. Paper Technologies

U2 - 10.1145/3148330.3148341

DO - 10.1145/3148330.3148341

M3 - Article in proceedings

SN - 978-1-4503-5562-9

SP - 274

EP - 283

BT - Proceedings of the 2018 ACM Conference on Supporting Groupwork

PB - Association for Computing Machinery

T2 - ACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK 2018

Y2 - 7 January 2018 through 10 January 2018

ER -

Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor

Abstract

Conference

Keywords

Access to Document

Fingerprint

Cite this