Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare

Naveen L. Bagalkot; Erik Gronvall; Tomas Sokoler

doi:10.1145/2559206.2578873

Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare

Naveen L. Bagalkot, Erik Gronvall, Tomas Sokoler

Digital Design

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.

Original language	English
Title of host publication	The ACM SIGCHI Conference on Human Factors in Computing Systems : Extended Abstracts of CHI2014
Number of pages	10
Publisher	Association for Computing Machinery
Publication date	2014
ISBN (Print)	978-1-4503-2474-8/1
DOIs	https://doi.org/10.1145/2559206.2578873
Publication status	Published - 2014

Keywords

Healthcare HCI
Compliance
Adherence
Concordance
Therapeutic Alliance

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10.1145/2559206.2578873

Cite this

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title = "Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare",

abstract = "Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.",

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doi = "10.1145/2559206.2578873",

language = "English",

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booktitle = "The ACM SIGCHI Conference on Human Factors in Computing Systems",

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Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare. / Bagalkot, Naveen L.; Gronvall, Erik; Sokoler, Tomas.
The ACM SIGCHI Conference on Human Factors in Computing Systems: Extended Abstracts of CHI2014. Association for Computing Machinery, 2014.

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

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AU - Sokoler, Tomas

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Y1 - 2014

N2 - Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.

AB - Healthcare HCI research has explored various designs that encourage people to follow prescribed treatments, mostly adopting compliance and adherence as design ideals. However, within the medical sciences the notion of concordance also exists. Concordance promotes negotiation between the patient and healthcare professional for forging a therapeutic alliance. However, the HCI community has still not adopted concordance as a design ideal. This paper revisits four old design-cases to explore the role of concordance in out-of-clinic healthcare. We argue that concordance, as a design ideal, can guide new designs that promote a more active patient-role both at the clinic and beyond.

KW - Healthcare HCI

KW - Compliance

KW - Adherence

KW - Concordance

KW - Therapeutic Alliance

KW - Healthcare HCI

KW - Compliance

KW - Adherence

KW - Concordance

KW - Therapeutic Alliance

U2 - 10.1145/2559206.2578873

DO - 10.1145/2559206.2578873

M3 - Article in proceedings

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BT - The ACM SIGCHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

ER -

Concordance: Design Ideal for Facilitating Situated Negotiations in Out-of-clinic Healthcare

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Keywords

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