Automating Customer Complaints Management through Trust Accounts

Roman Beck, Jochen Franke

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review

Original languageEnglish
Title of host publicationProceedings of the 2007 IRMA Conference, pp. 485-488; Vancouver, Canada
Publication date2007
Publication statusPublished - 2007

Cite this