Artificial Intelligence in Swedish Policies:: Values, benefits, considerations and risks

Daniel Toll; Ida Lindgren; Ulf Melin; Christian Østergaard Madsen

doi:10.1007/978-3-030-27325-5_23

Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

Daniel Toll
, Ida Lindgren
, Ulf Melin
, Christian Østergaard Madsen

Research Centre for Government IT

Linköping University

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

Abstract

Artificial intelligence (AI) is said to be the next big phase in digitalization.
There is a global ongoing race to develop, implement and make use of AI
in both the private and public sector. The many responsibilities of governments
in this race are complicated and cut across a number of areas. Therefore, it is
important that the use of AI supports these diverse aspects of governmental commitments
and values. The aim of this paper is to analyze how AI is portrayed in
Swedish policy documents and what values are attributed to the use of AI. We
analyze Swedish policy documents and map benefits, considerations and risks
with AI into different value ideals, based on an established e-government value
framework. We conclude that there is a discrepancy in the policy level discourse
on the use of AI between different value ideals. Our findings show that AI is
strongly associated with improving efficiency and service quality in line with
previous e-government policy studies. Interestingly, few benefits are highlighted
concerning engagement of citizens in policy making. A more nuanced view on
AI is needed for creating realistic expectations on how this technology can benefit
society.

Original language	English
Title of host publication	EGOV: International Conference on Electronic Government : 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings
Editors	Ida Lindgren
Number of pages	10
Place of Publication	Berlin
Publisher	Springer
Publication date	2019
Pages	301-310
ISBN (Print)	978-3-030-27324-8
ISBN (Electronic)	978-3-030-27325-5
DOIs	https://doi.org/10.1007/978-3-030-27325-5_23 https://doi.org/10.1007/978-3-030-27325-5
Publication status	Published - 2019

Keywords

artificial intelligence
e-government values
public sector
benefits
risks

Access to Document

Toll, Lindgren, Melin & Madsen (2019) Artificial Intelligence in Swedish Policies. Values, benefits, considerations and risksAccepted author manuscript, 217 KB

Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden
Toll, D., Lindgren, I., Melin, U. & Østergaard Madsen, C., 9 Jul 2020, In: eJournal of eDemocracy & Open government: JeDEM. 12, 1, p. 40-60 21 p.
Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review

Open Access
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Cite this

Toll, D., Lindgren, I., Melin, U., & Østergaard Madsen, C. (2019). Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. In I. Lindgren (Ed.), EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings (pp. 301-310). Springer. https://doi.org/10.1007/978-3-030-27325-5_23, https://doi.org/10.1007/978-3-030-27325-5

Toll, Daniel ; Lindgren, Ida ; Melin, Ulf et al. / Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. editor / Ida Lindgren. Berlin : Springer, 2019. pp. 301-310

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title = "Artificial Intelligence in Swedish Policies:: Values, benefits, considerations and risks",

abstract = "Artificial intelligence (AI) is said to be the next big phase in digitalization. There is a global ongoing race to develop, implement and make use of AI in both the private and public sector. The many responsibilities of governments in this race are complicated and cut across a number of areas. Therefore, it is important that the use of AI supports these diverse aspects of governmental commitments and values. The aim of this paper is to analyze how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI. We analyze Swedish policy documents and map benefits, considerations and risks with AI into different value ideals, based on an established e-government value framework. We conclude that there is a discrepancy in the policy level discourse on the use of AI between different value ideals. Our findings show that AI is strongly associated with improving efficiency and service quality in line with previous e-government policy studies. Interestingly, few benefits are highlighted concerning engagement of citizens in policy making. A more nuanced view on AI is needed for creating realistic expectations on how this technology can benefit society.",

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Toll, D, Lindgren, I, Melin, U & Østergaard Madsen, C 2019, Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. in I Lindgren (ed.), EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. Springer, Berlin, pp. 301-310. https://doi.org/10.1007/978-3-030-27325-5_23, https://doi.org/10.1007/978-3-030-27325-5

Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. / Toll, Daniel; Lindgren, Ida; Melin, Ulf et al.
EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. ed. / Ida Lindgren. Berlin: Springer, 2019. p. 301-310.

Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review

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AU - Melin, Ulf

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Toll D, Lindgren I, Melin U, Østergaard Madsen C. Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. In Lindgren I, editor, EGOV: International Conference on Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings. Berlin: Springer. 2019. p. 301-310 doi: 10.1007/978-3-030-27325-5_23, 10.1007/978-3-030-27325-5

Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

Abstract

Keywords

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Research output

Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden

Cite this