Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review


Artificial intelligence (AI) is said to be the next big phase in digitalization.
There is a global ongoing race to develop, implement and make use of AI
in both the private and public sector. The many responsibilities of governments
in this race are complicated and cut across a number of areas. Therefore, it is
important that the use of AI supports these diverse aspects of governmental commitments
and values. The aim of this paper is to analyze how AI is portrayed in
Swedish policy documents and what values are attributed to the use of AI. We
analyze Swedish policy documents and map benefits, considerations and risks
with AI into different value ideals, based on an established e-government value
framework. We conclude that there is a discrepancy in the policy level discourse
on the use of AI between different value ideals. Our findings show that AI is
strongly associated with improving efficiency and service quality in line with
previous e-government policy studies. Interestingly, few benefits are highlighted
concerning engagement of citizens in policy making. A more nuanced view on
AI is needed for creating realistic expectations on how this technology can benefit
Original languageEnglish
Title of host publicationEGOV: International Conference on Electronic Government : 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings
EditorsIda Lindgren
Number of pages10
Place of PublicationBerlin
Publication date2019
ISBN (Print)978-3-030-27324-8
ISBN (Electronic) 978-3-030-27325-5
Publication statusPublished - 2019


  • artificial intelligence
  • e-government values
  • public sector
  • benefits
  • risks


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