A Comparative study of ITIL implementation using a BPC framework

Pernille Kræmmergaard, Bjarne Lynge, Christoffer Schou

Research output: Conference Article in Proceeding or Book/Report chapterArticle in proceedingsResearchpeer-review

Original languageEnglish
Title of host publicationProceedings from the International Conference on Information Systems, Algarve, April 2008
Publication date2008
Publication statusPublished - 2008

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