A comparative case study of ITIL implementations using a BPC framework

Bjarne Christoffer Lynge, Christoffer Dalby Schou, Pernille Kræmmergaard

    Research output: Contribution to conference - NOT published in proceeding or journalPaperResearchpeer-review

    Original languageEnglish
    Publication date2008
    Publication statusPublished - 2008

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