Research output per year
Research output per year
Project Details
Description
| Status | Active |
|---|---|
| Effective start/end date | 01/01/2021 → 31/12/2025 |
Collaborative partners
- IT University of Copenhagen
- University of Agder (Project partner) (lead)
- Linköping University (Project partner)
- Norwegian Labour and Welfare Administration
Funding
- The Research Council of Norway: DKK6,215,674.00
Keywords
- Digital Transformation
- Citizens
- Organizations
- Channel choice
- Multichannel management
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Research output
- 4 Article in proceedings
-
Five Bureaucratic Roles in the Age of Digital Transformation: – Insights from Scandinavian Public Organizations
Melin, U., Østergaard Madsen, C. & Larsson, K. K., 20 Aug 2024, Electronic Government: 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3–5, 2024, Proceedings. Marijn, J. (ed.). Springer, p. 99-115 17 p. (Lecture Notes in Computer Science, Vol. 14841).Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
File -
What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics
Lindgren, I., Østergaard Madsen, C., Höglund Rýden, H., Heggertveit, I., Hofmann, S. & Sæbø, Ø., 20 Aug 2024, Electronic Government: 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3–5, 2024, Proceedings. Springer, p. 201-217 17 p.Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
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Exploring Citizens’ Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services
Lindgren, I., Østergaard Madsen, C., Höglund Rydén, H. & Heggertveit, I., 4 Oct 2022, ICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance. Association for Computing Machinery, p. 416-423Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
Open AccessFile
Activities
- 1 Lecture and oral contribution
-
Workshop on classification on citizen requests
Østergaard Madsen, C. (Speaker)
17 Dec 2024Activity: Talk or presentation types › Lecture and oral contribution