Research output per year
Research output per year
Project Details
Description
Co-financed Postdoc
| Status | Finished |
|---|---|
| Effective start/end date | 01/02/2016 → 31/01/2018 |
Collaborative partners
- IT University of Copenhagen (lead)
- ATP
Funding
- ATP: DKK712,976.00
Keywords
- Digital Transformation
- Channel choice
- Multichannel management
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Integrated and seamless? Single Parents’ Experiences of Cross-Organizational Interaction
Østergaard Madsen, C. & Christensen, L. R., Jun 2019, IRIS 2018 Proceedings. Information Systems Research Seminar in Scandinavia, (IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia; No. 5, Vol. 9).Research output: Conference Article in Proceeding or Book/Report chapter › Article in proceedings › Research › peer-review
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How to Migrate Citizens Online and Reduce Traffic on Traditional Channels Through Multichannel Management: A case study of cross-organizational collaboration surrounding a mandatory self-service application
Østergaard Madsen, C. & Kræmmergaard, P., May 2018, Innovative Perspectives on Public Administration in the Digital Age. IGI global, p. 121-141 21 p.Research output: Conference Article in Proceeding or Book/Report chapter › Book chapter › Research › peer-review
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Translating telephone calls to spreadsheets: Creating data on citizen multichannel behavior through practioners’ involvement
Østergaard Madsen, C., 1 Nov 2018, In: Electronic Journal of e-Government. 16, 2, p. 106-118 13 p., 3.Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review
Open AccessFile