Fra fire til firs procent? Diffusion og Domesticering af webbaserede selvbetjeningsløsninger til offentlige ydelser.

Kræmmergaard, Pernille (PI)
Ling, Richard (CoI)
Madsen, Christian Østergaard (CoI)

Project: Research

3 Journal article
2 Article in proceedings
1 Book chapter

3 results

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2016
How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents
Østergaard Madsen, C. & Kræmmergaard, P., Jul 2016, In: International Journal of Public Administration in the Digital Age . p. 94-110 23 p.
Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review

Open Access
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Warm experts in the age of mandatory e-government: Interaction among Danish single parents regarding online application for public benefits
Østergaard Madsen, C. & Kræmmergaard, P., Jul 2016, In: Electronic Journal of e-Government. 14, 1, p. 87 98 p.
Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review

Open Access
File
2015

The Efficiency of Freedom: Single Parents' Domestication of Mandatory E-government Channels
Østergaard Madsen, C. & Kræmmergaard, P., 9 Oct 2015, In: Government Information Quarterly. 32, 4, p. 380-388
Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review

Open Access
File