Research output per year
Research output per year
Project Details
Description
Industrial PhD
| Acronym | 4til80 |
|---|---|
| Status | Finished |
| Effective start/end date | 01/08/2012 → 23/11/2015 |
Collaborative partners
- IT University of Copenhagen (lead)
- ATP (Project partner)
Funding
- Danish Council for Strategic Research: DKK1,322,800.00
Keywords
- Digitalization
- Citizens
- Channel choice
- Multichannel management
Fingerprint
Explore the research topics touched on by this project. These labels are generated based on the underlying awards/grants. Together they form a unique fingerprint.
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How to Migrate Citizens Online and Reduce Traffic on Traditional Channels Through Multichannel Management: A case study of cross-organizational collaboration surrounding a mandatory self-service application
Østergaard Madsen, C. & Kræmmergaard, P., May 2018, Innovative Perspectives on Public Administration in the Digital Age. IGI global, p. 121-141 21 p.Research output: Conference Article in Proceeding or Book/Report chapter › Book chapter › Research › peer-review
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How to Succeed with Multichannel Management: A Case Study of Cross-Organizational Collaboration Surrounding a Mandatory Self-Service Application for Danish Single Parents
Østergaard Madsen, C. & Kræmmergaard, P., Jul 2016, In: International Journal of Public Administration in the Digital Age . p. 94-110 23 p.Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review
Open AccessFile -
Warm experts in the age of mandatory e-government: Interaction among Danish single parents regarding online application for public benefits
Østergaard Madsen, C. & Kræmmergaard, P., Jul 2016, In: Electronic Journal of e-Government. 14, 1, p. 87 98 p.Research output: Journal Article or Conference Article in Journal › Journal article › Research › peer-review
Open AccessFile
Press/Media
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Feltstudier og klar kommunikation gør digitale brugere trygge
Østergaard Madsen, C. & Kræmmergaard, P.
16/04/2015
1 item of Media coverage
Press/Media: Press / Media