Description
Most organisations these days rely on business process modelling techniques such as BPMN to document, communicate, and analyse business processes. In recent years, however, advances in technologies have propelled the interest of organisations in automating some of their business processes, using technologies such as Robotic Process Automation, Business Process Management Systems, Adaptive Case Management, Chatbots, and Machine Learning.This course introduces students both to the traditional craft of business processes modelling using state-of-the-art modelling techniques and to the increasingly important area of business process automation. The students learn to build a technological solution that automates a given business process in a real organisation and to design and analyse implementation strategies for the automation project.