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Description

The course builds on the previous Introduction to Service Design course and takes an in-depth look into a selected set of current topics in service design. The course offers an advanced mix of theory and hands-on approach to service design. The students apply service design principles, methods, and processes as well as critically reflect their positioning and experiences as designers in analyzing, designing and evaluating services.
Course period01/01/200031/12/2023
Course levelMSc
Course formatC – Submission exam